All Products > Customer Service Management

Customer Service Management products

1,556,413 Companies

What is Customer Service Management?

Customer service is the provision of service to customers before, during and after a purchase. Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.

Market Share of Customer Service Management products

At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Service Management products and technologies. We track 278 products in the Customer Service Management category, and have found 1,556,413 companies using these products.

Customer Service Management
Customer Service Management
1,556,413
Companies using Customer Service Management
Customer Service Management
    Share this report: twitter share facebook share linkedin share

    Target customers using Customer Service Management products to accomplish your sales and marketing goals.

    Customize Customer Service Management users by location, employees, revenue, industry, and more.
    Delivery in one day or less.
    Product Install base
    # of companies we found using this product     		Market Share
    tawk.to 269,772 17%
    Zendesk 176,250 11%
    Zendesk Chat 128,473 8%
    Tidio Live Chat 126,232 8%
    LiveChat 78,040 < 5%
    OneSignal 74,792 < 5%
    Jivochat 61,824 < 5%
    Zoho SalesIQ 48,258 < 5%
    Intercom 45,264 < 5%
    Freshdesk 43,977 < 5%
    Smartsupp 32,068 < 5%
    Drift 29,873 < 5%
    Crisp 29,416 < 5%
    Fullstory 28,391 < 5%
    Pure Chat 25,828 < 5%
    Olark 24,544 < 5%
    Social Intents 18,775 < 5%
    LivePerson 18,217 < 5%
    HelpScout 17,893 < 5%
    Qualtrics 17,131 < 5%
    MyLiveChat 14,952 < 5%
    Chatra 13,750 < 5%
    ConnectWise 12,983 < 5%
    Inline Manual 8,531 < 5%
    iPerceptions 8,311 < 5%
    Free Call 6,989 < 5%
    Woopra 6,944 < 5%
    Salesforce.com Service Cloud 6,379 < 5%
    Salesforce Live Chat 6,374 < 5%
    ApexChat 5,747 < 5%
    LiveZilla 5,652 < 5%
    Ngage Live Chat 5,527 < 5%
    LiveAgent 5,178 < 5%
    BoldChat 5,110 < 5%
    Reamaze 4,806 < 5%
    Provide Support 4,800 < 5%
    SnapEngage 4,788 < 5%
    Formilla.com 4,723 < 5%
    Chameleon 4,551 < 5%
    Meiqia 4,495 < 5%
    iZooto 4,361 < 5%
    Comm100 4,202 < 5%
    Five9 4,174 < 5%
    ClickDesk 3,418 < 5%
    LiveHelpNow 3,329 < 5%
    UserVoice 3,310 < 5%
    Medallia 2,959 < 5%
    Genesys 2,693 < 5%
    HappyFox Chat 2,632 < 5%
    Userlike 2,513 < 5%
    GrooveHQ 2,460 < 5%
    Salesforce.com Desk.com 2,349 < 5%
    Indicative 2,310 < 5%
    Chaport 2,271 < 5%
    Kayako 2,253 < 5%
    Usabilla 2,240 < 5%
    Cisco Unified Contact Center Enterprise 2,143 < 5%
    Visitor Chat 2,128 < 5%
    Amazon Connect 2,108 < 5%
    Avaya Aura 2,052 < 5%
    inContact 2,006 < 5%
    SpeakPipe 1,875 < 5%
    Evergage 1,759 < 5%
    Oracle Service Cloud (formerly RightNow) 1,747 < 5%
    Braze 1,689 < 5%
    Zoho Desk 1,604 < 5%
    Smallchat 1,594 < 5%
    osTicket 1,537 < 5%
    SatisMeter 1,441 < 5%
    UserTesting 1,388 < 5%
    Accelo 1,307 < 5%
    HelpCrunch 1,297 < 5%
    WebsiteAlive 1,286 < 5%
    Bontact 1,281 < 5%
    Spredfast 1,274 < 5%
    iAdvize 1,233 < 5%
    WhosOn 1,225 < 5%
    3CX Phone System 1,097 < 5%
    Thunderhead 1,093 < 5%
    Kustomer 1,056 < 5%
    EasyVista 1,013 < 5%
    RedHelper 946 < 5%
    Microsoft Dynamics 365 for Customer Service 923 < 5%
    Confirmit 902 < 5%
    Microsoft Dynamics 365 for Field Service 874 < 5%
    eGain 866 < 5%
    Whatfix 849 < 5%
    Movidesk 849 < 5%
    ImBox 820 < 5%
    LeadChat 742 < 5%
    ChurnZero 740 < 5%
    ServiceMax 725 < 5%
    Subiz 703 < 5%
    Talkdesk 696 < 5%
    Slaask 689 < 5%
    PureCloud 661 < 5%
    Livechatoo 629 < 5%
    Kommunicate 581 < 5%
    Chatango 568 < 5%
    OpinionLab 564 < 5%
    Live2Support 531 < 5%
    Cbox 529 < 5%
    InformaCast 520 < 5%
    RobinHQ 519 < 5%
    IssueTrak 473 < 5%
    Astute Solutions 461 < 5%
    ProProfs Knowledge Base Software 437 < 5%
    Satmetrix 428 < 5%
    GetFeedback 413 < 5%
    REVE Chat 413 < 5%
    Click4Assistance 397 < 5%
    inSided 391 < 5%
    OnlineChatCenters 390 < 5%
    TeamSupport 387 < 5%
    Wootric 386 < 5%
    Pozvonim 373 < 5%
    SAP Service Parts 365 < 5%
    HelpOnClick 352 < 5%
    ClickSoftware 350 < 5%
    Astute Knowledge 335 < 5%
    EC Concier 321 < 5%
    Powerfront 320 < 5%
    SAP Contact Center 284 < 5%
    Casengo 284 < 5%
    CometChat 284 < 5%
    Servigistics 283 < 5%
    Creative Virtual 283 < 5%
    Helpshift 279 < 5%
    Oracle Interaction Center 267 < 5%
    Planhat 265 < 5%
    Kundo 258 < 5%
    UserEcho 251 < 5%
    SAP Field Service 247 < 5%
    MindTouch 241 < 5%
    Inbenta 237 < 5%
    Parature 226 < 5%
    Noble Systems 221 < 5%
    Velaro 214 < 5%
    ClientSuccess 207 < 5%
    Oracle Utilities Opower 188 < 5%
    Oracle InQuira 185 < 5%
    Lime Talk 178 < 5%
    HelpSpot 177 < 5%
    Genesys PureEngage 176 < 5%
    Aspect Call Center 171 < 5%
    Vivocha 169 < 5%
    InMoment 165 < 5%
    Chatroll 153 < 5%
    Totango 148 < 5%
    Repsly 145 < 5%
    Vee24 Platform 135 < 5%
    Orlo 130 < 5%
    CloudIM 129 < 5%
    SMARTASSISTANT 125 < 5%
    Vocalcom 117 < 5%
    Siebel Field Service 111 < 5%
    Strikedeck 108 < 5%
    Apptentive 108 < 5%
    Clickatell 108 < 5%
    Enghouse Interactive 105 < 5%
    AskNicely 102 < 5%
    freshcaller 101 < 5%
    Talkus 96 < 5%
    ScreenSteps 95 < 5%
    Upscope 93 < 5%
    Telax 93 < 5%
    ServiceM8 92 < 5%
    mHelpDesk 90 < 5%
    DIMO Maint 88 < 5%
    AnswerDash 88 < 5%
    Aircall 86 < 5%
    ChatBeacon 82 < 5%
    Helpjuice 81 < 5%
    PhoneBurner 80 < 5%
    Enchant 80 < 5%
    Synthetix 79 < 5%
    PhaseWare 76 < 5%
    Bright Pattern 75 < 5%
    Zenput 71 < 5%
    ECi e-automate 69 < 5%
    Groupboard 66 < 5%
    UserIQ 66 < 5%
    Solidus eCare 63 < 5%
    DialSource 62 < 5%
    IPscape 56 < 5%
    Vovici 54 < 5%
    RingDNA 53 < 5%
    Call-Em-All 49 < 5%
    LiveLOOK 49 < 5%
    Astea 49 < 5%
    UseResponse 47 < 5%
    KANA Enterprise 45 < 5%
    IFS Field Service Management 45 < 5%
    PROONTO 45 < 5%
    Natero 44 < 5%
    SAP Warranty and Claim Management 44 < 5%
    Exotel 44 < 5%
    Convoso 43 < 5%
    Ninchat 42 < 5%
    Teamwork Desk 41 < 5%
    Wintac 41 < 5%
    Chattermill 40 < 5%
    HeyBubble 40 < 5%
    Upaknee 40 < 5%
    Altitude uCI 39 < 5%
    FLS VISITOUR 39 < 5%
    Magentrix 36 < 5%
    Morph.ai Customer Support 34 < 5%
    Altocloud 33 < 5%
    Nicereply 33 < 5%
    Userlane 32 < 5%
    Contaque 32 < 5%
    Click2Coach 31 < 5%
    AnswerHub 29 < 5%
    CxEngage 29 < 5%
    Rhino Live Chat 29 < 5%
    Videodesk 29 < 5%
    phpMyFAQ 28 < 5%
    Jitbit Helpdesk 28 < 5%
    Aptean Respond 28 < 5%
    Percolate 28 < 5%
    interakt 28 < 5%
    CustomerSure 27 < 5%
    ComputerTalk 27 < 5%
    Copiny 26 < 5%
    Custify 26 < 5%
    Tellme Networks 25 < 5%
    KUBRA 24 < 5%
    freshsuccess 24 < 5%
    Eureka 23 < 5%
    Hotline 23 < 5%
    Vision Helpdesk 23 < 5%
    Alive5 21 < 5%
    Smart Queue 21 < 5%
    uContact 20 < 5%
    Contact Center Portal 20 < 5%
    TeleTech 19 < 5%
    Ring.io 19 < 5%
    XenCALL 19 < 5%
    Lifecycle Manager 19 < 5%
    Cogito 19 < 5%
    Aimsio 19 < 5%
    Respond.io 19 < 5%
    Noble Outbound 18 < 5%
    Clarabridge Engage 16 < 5%
    ServiceBridge 16 < 5%
    VoIP and Network Quality Manager 16 < 5%
    Qminder 16 < 5%
    Verint Express 15 < 5%
    Discuss.io 15 < 5%
    Poimapper 15 < 5%
    Field Squared 15 < 5%
    Touchpoint Dashboard 15 < 5%
    Firefly 15 < 5%
    Coolfront 13 < 5%
    ServiceLedger 13 < 5%
    Eclipse CMS 13 < 5%
    Humach 12 < 5%
    ChangeGear Service Desk 12 < 5%
    SpiceCSM 12 < 5%
    LiveTex 12 < 5%
    contactSPACE 12 < 5%
    Modria 12 < 5%
    Astute ePowerCenter 12 < 5%
    Outbound Calling API 11 < 5%
    Live Chat 3 10 < 5%
    Customer Care 10 < 5%
    The Customer Factor 10 < 5%
    ESC 10 < 5%
    DeskPRO 10 < 5%
    Ringless Voicemail API 9 < 5%
    Forumbee 8 < 5%
    500friends 8 < 5%
    Callision Contact Center as a Service 8 < 5%
    NexxPhase 6 < 5%
    TouchStar Predictive Dialler 5 < 5%
    Akio 4 < 5%
    Agent.ai 1 < 5%
    enlyft-logo
    PLATFORM
    SOLUTIONS
    COMPANY
    INFORMATION
    POLICIES
    © Enlyft | All rights reserved.
    Follow Enlyft on Linkedin Follow Enlyft on Facebook Follow Enlyft on Twitter