We have data on 235 companies that use Subiz. The companies using Subiz are most often found in Vietnam and in the Retail industry. Subiz is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Subiz usage goes back as far as 1 years and 3 months.
|Company||Hoa Sen Group|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Subiz has a market share of about 0.1%. Other major and competing products in this category include:
Subiz is a web-based customer communication platform that helps businesses to reach, connect and convert its website visitors into leads. It provides cross-channel communication to interact with customers across multi-channel from a single integrated platform. It has tools such as live chat, email and messenger to automate and manage customer care in real-time.
Looking at Subiz customers by industry, we find that Retail (5%) and Education Management (5%) are the largest segments.
77% of Subiz customers are in Vietnam and 7% are in United States.
Of all the customers that are using Subiz, 42% are small (<50 employees), 48% are medium-sized and 7% are large (>1000 employees).
Of all the customers that are using Subiz, a majority (61%) are small (<$50M), 24% are large (>$1000M) and 12% are medium-sized.