We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Subiz has a market share of about 0.1%. Other major and competing products in this category include:

Subiz is a web-based customer communication platform that helps businesses to reach, connect and convert its website visitors into leads. It provides cross-channel communication to interact with customers across multi-channel from a single integrated platform. It has tools such as live chat, email and messenger to automate and manage customer care in real-time.

Top Countries that use Subiz

Top Countries that use Subiz

55% of Subiz customers are in Vietnam and 7% are in United States.

Distribution of companies that use Subiz based on company size (Employees)

Distribution of companies that use Subiz based on company size (Employees)

Of all the customers that are using Subiz, a majority (53%) are small (<50 employees), 13% are large (>1000 employees) and 32% are medium-sized.

Distribution of companies that use Subiz based on company size (Revenue)

Distribution of companies that use Subiz based on company size (Revenue)

Of all the customers that are using Subiz, a majority (62%) are small (<$50M), 9% are large (>$1000M) and 20% are medium-sized.