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Companies using Zendesk

We have data on 62,707 companies that use Zendesk. The companies using Zendesk are most often found in United States and in the Computer Software industry. Zendesk is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Zendesk usage goes back as far as 5 years.

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Who uses Zendesk?

Some of the companies that use Zendesk include:
Company Website Country Revenue Company Size
Palo Alto University paloaltou.edu United States 10M-50M 500-1000
TerraCycle Inc. terracycle.com United States 50M-100M 500-1000
Focus Pointe Global focuspointeglobal.com United States 50M-100M 500-1000
SOUTHERN REGIONAL EDUCATION BOARD sreb.org United States 50M-100M 200-500
VERSA PRODUCTS, INC versaproducts.com United States 10M-50M 50-200

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Zendesk Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Zendesk has a market share of about 17.4%. Other major and competing products in this category include:

Zendesk
Customer Service Management
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62,707
Companies using Zendesk
Zendesk market share in Customer Service Management is about 17.44%
Customer Service Management

What is Zendesk?

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

Top Industries that use Zendesk

Top Industries that use Zendesk

Looking at Zendesk customers by industry, we find that Computer Software (19%) and Information Technology and Services (6%) are the largest segments.

Companies using Zendesk - Distribution by industry

Top Countries that use Zendesk

Top Countries that use Zendesk

43% of Zendesk customers are in United States and 9% are in United Kingdom.

Zendesk customers by country

Distribution of companies that use Zendesk based on company size (Employees)

Distribution of companies that use Zendesk based on company size (Employees)
Of all the customers that are using Zendesk,a majority (53%) are small (<50 employees), 15% are large (>1000 employees) and 31% are medium-sized.
Companies using Zendesk, by size (number of employees)

Distribution of companies that use Zendesk based on company size (Revenue)

Distribution of companies that use Zendesk based on company size (Revenue)
Of all the customers that are using Zendesk, a majority (75%) are small (<$50M), 6% are large (>$1000M) and 13% are medium-sized.
Zendesk clients - distribution by company revenue

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