Companies using Zendesk

We have data on 53,342 companies that use Zendesk. The companies using Zendesk are most often found in United States and in the Computer Software industry. Zendesk is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Zendesk usage goes back as far as 4 years and 10 months.

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Who uses Zendesk?

Some of the companies that use Zendesk include:
Company Website Country Revenue Company Size
Palo Alto University paloaltou.edu United States 10M-50M 500-1000
uKnow.com, Inc. uknow.com United States 1M-10M 10-50
TerraCycle Inc. terracycle.com United States 50M-100M 500-1000
Benbria Corporation benbria.com Canada 1M-10M 10-50
BAASS Business Solutions Inc. baass.com Canada 1M-10M 50-200

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Zendesk Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Zendesk has a market share of about 17.5%. Other major and competing products in this category include:

Zendesk
Customer Service Management
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53,342
Companies using Zendesk
Zendesk market share in Customer Service Management is about 17.54%
Customer Service Management

What is Zendesk?

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

Top Industries that use Zendesk

Top Industries that use Zendesk

Looking at Zendesk customers by industry, we find that Computer Software (21%) and Information Technology and Services (7%) are the largest segments.

Companies using Zendesk - Distribution by industry

Top Countries that use Zendesk

Top Countries that use Zendesk

45% of Zendesk customers are in United States and 9% are in United Kingdom.

Zendesk customers by country

Distribution of companies that use Zendesk based on company size (Employees)

Distribution of companies that use Zendesk based on company size (Employees)
Of all the companies that are using Zendesk,a majority (57%) are small (<50 employees), 12% are large (>1000 employees) and 31% are medium-sized.
Companies using Zendesk, by size (number of employees)

Distribution of companies that use Zendesk based on company size (Revenue)

Distribution of companies that use Zendesk based on company size (Revenue)
Of all the companies that are using Zendesk, a majority (79%) are small (<$50M), 5% are large (>$1000M) and 6% are medium-sized.
Zendesk clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.