Companies using Zendesk

We have found 54,923 companies that use Zendesk. The companies using Zendesk are most often found in United States and in the Computer Software industry. Zendesk is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Zendesk usage goes back as far as 4 years and 6 months.

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Who uses Zendesk?

List of the top companies using Zendesk :
Company Website Country Revenue Company Size
ENVOL envolgroupe.com Morocco 1M-10M 10-50
FreshRealm, LLC freshrealm.co United States 10M-50M 200-500
SafeGuard World International safeguardworld.com United States 100M-200M 500-1000
Vitac Corporation vitac.com United States 100M-200M 500-1000
TerraCycle Inc. terracycle.com United States 50M-100M 500-1000

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Zendesk Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Zendesk has a market share of about 17.2%. Other major and competing products in this category include:

Zendesk
Customer Service Management
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54,923
Companies using Zendesk
Zendesk market share in Customer Service Management is about 17.19%
Customer Service Management

What is Zendesk?

Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

Top Industries that use Zendesk

Top Industries that use Zendesk

Looking at Zendesk customers by industry, we find that Computer Software (19%) and Information Technology and Services (7%) are the largest segments.

Companies using Zendesk - Distribution by industry
Companies that use Zendesk, by industry :
Industry Number of companies
Computer Software 10560
Information Technology and Services 3595
Retail 2331
Internet 1979
Marketing and Advertising 1126
Financial Services 1027
Hospital & Health Care 969
Real Estate 916
Education Management 767
Telecommunications 728

Top Countries that use Zendesk

Top Countries that use Zendesk

42% of Zendesk customers are in United States and 9% are in United Kingdom.

Zendesk customers by country
Companies that use Zendesk, by country :
Country Number of companies
United States 22816
United Kingdom 4633
Australia 2143
Canada 2042
Netherlands 1435
Germany 1228
Brazil 1182
France 1177
Denmark 866
Sweden 752

Distribution of companies that use Zendesk based on company size (Employees)

Distribution of companies that use Zendesk based on company size (Employees)
Of all the companies that are using Zendesk,a majority (55%) are small (<50 employees), 14% are large (>1000 employees) and 31% are medium-sized.
Companies using Zendesk, by size (number of employees)
Companies that use Zendesk, by employees :
Employees Number of companies
1-10 Employees 8357
10-50 Employees 17959
50-200 Employees 7469
200-500 Employees 2512
500-1000 Employees 1263
1000-5000 Employees 1141
5000-10000 Employees 307
>10000 Employees 535

Distribution of companies that use Zendesk based on company size (Revenue)

Distribution of companies that use Zendesk based on company size (Revenue)
Of all the companies that are using Zendesk, a majority (77%) are small (<$50M), 6% are large (>$1000M) and 13% are medium-sized.
Zendesk clients - distribution by company revenue
Companies that use Zendesk, by revenue :
Revenue (in USD) Number of companies
0M-1M 7548
1M-10M 20915
10M-50M 7120
50M-100M 1633
100M-200M 988
200M-1000M 1066
>1000M 831

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