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Companies using Zendesk

We have data on 176,250 companies that use Zendesk. The companies using Zendesk are most often found in United States and in the Computer Software industry. Zendesk is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Zendesk usage goes back as far as 8 years and 9 months.

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Who uses Zendesk?

Some of the companies that use Zendesk include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company HTS Inc. Consultants
Website htshouston.com
Country United States
Revenue 10M-50M
Company Size 500-1000
Company Fujitsu Ltd
Website fujitsu.com
Country Japan
Revenue >1000M
Company Size >10000
Company Panasonic Corp
Website panasonic.com
Country Japan
Revenue >1000M
Company Size >10000
Company Gremi Business Communication Sp. zo.o.
Website rp.pl
Country Poland
Revenue 100M-200M
Company Size 500-1000

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Zendesk Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Zendesk has a market share of about 11.3%. Other major and competing products in this category include:

Zendesk
Customer Service Management
Zendesk market share in Customer Service Management is about 11.32%
176,250
Companies using Zendesk
Customer Service Management
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    What is Zendesk?

    Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

    Top Industries that use Zendesk

    Looking at Zendesk customers by industry, we find that Computer Software (8%), Information Technology and Services (8%) and Retail (6%) are the largest segments.

    Companies using Zendesk - Distribution by industry

    Top Countries that use Zendesk

    32% of Zendesk customers are in United States and 7% are in United Kingdom.

    Zendesk customers by country

    Distribution of companies that use Zendesk based on company size (Employees)

    Of all the customers that are using Zendesk, a majority (56%) are small (<50 employees), 12% are large (>1000 employees) and 32% are medium-sized.

    Companies using Zendesk, by size (number of employees)

    Distribution of companies that use Zendesk based on company size (Revenue)

    Of all the customers that are using Zendesk, a majority (70%) are small (<$50M), 7% are large (>$1000M) and 16% are medium-sized.

    Zendesk clients - distribution by company revenue

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