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Companies using Zendesk

We have data on 155,185 companies that use Zendesk. The companies using Zendesk are most often found in United States and in the Computer Software industry. Zendesk is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Zendesk usage goes back as far as 7 years and 2 months.

If you’re interested in the companies that use Zendesk, you may want to check out tawk.to and Zendesk Chat as well.

Who uses Zendesk?

Some of the companies that use Zendesk include:
Company Search Engine Optimization, Inc.
Website seoinc.com
Country United States
Revenue 10M-50M
Company Size 500-1000
Company Dailymotion SA
Website dailymotion.com
Country France
Revenue 50M-100M
Company Size 500-1000
Company The North Face, Inc.
Website thenorthface.com
Country United States
Revenue 100M-200M
Company Size 1000-5000
Company Gremi Business Communication Sp. z o.o.
Website rp.pl
Country Poland
Revenue 100M-200M
Company Size 500-1000
Company Red Hat Inc
Website redhat.com
Country United States
Revenue >1000M
Company Size >10000

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Zendesk Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Zendesk has a market share of about 14.7%. Other major and competing products in this category include:

Zendesk
Customer Service Management
Zendesk market share in Customer Service Management is about 14.68%
155,185
Companies using Zendesk
Customer Service Management
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    What is Zendesk?

    Zendesk provides a customer service platform designed to bring organizations and their customers closer together.

    Top Industries that use Zendesk

    Looking at Zendesk customers by industry, we find that Computer Software (9%), Information Technology and Services (8%) and Retail (6%) are the largest segments.

    Companies using Zendesk - Distribution by industry

    Top Countries that use Zendesk

    32% of Zendesk customers are in United States and 7% are in United Kingdom.

    Zendesk customers by country

    Distribution of companies that use Zendesk based on company size (Employees)

    Of all the customers that are using Zendesk, a majority (54%) are small (<50 employees), 13% are large (>1000 employees) and 33% are medium-sized.

    Companies using Zendesk, by size (number of employees)

    Distribution of companies that use Zendesk based on company size (Revenue)

    Of all the customers that are using Zendesk, a majority (71%) are small (<$50M), 14% are large (>$1000M) and 8% are medium-sized.

    Zendesk clients - distribution by company revenue

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