Companies using Cisco Unified Contact Center Enterprise

We have found 2,048 companies that use Cisco Unified Contact Center Enterprise. The companies using Cisco Unified Contact Center Enterprise are most often found in United States and in the Computer Software industry. Cisco Unified Contact Center Enterprise is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Unified Contact Center Enterprise usage goes back as far as 4 years and 7 months.

Did you know that Cisco Unified Contact Center Enterprise customers are also likely to use Voxify and Five9?

Who uses Cisco Unified Contact Center Enterprise?

List of the top companies using Cisco Unified Contact Center Enterprise :
Company Website Country Revenue Company Size
SAG-AFTRA sagaftra.org United States 100M-200M 500-1000
Quest Media & Supplies, Inc. questsys.com United States 10M-50M 200-500
MINDSIGHT mindsight.com United States 1M-10M 10-50
Pentair plc pentair.com United Kingdom >1000M >10000
Lucid Support Services Ltd lucid-support.com United Kingdom 1M-10M 10-50

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Cisco Unified Contact Center Enterprise Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Cisco Unified Contact Center Enterprise has a market share of about 2.6%. Other major and competing products in this category include:

Cisco Unified Contact Center Enterprise
Contact Center Management
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2,048
Companies using Cisco Unified Contact Center Enterprise
Cisco Unified Contact Center Enterprise market share in Contact Center Management is about 2.63%
Contact Center Management

What is Cisco Unified Contact Center Enterprise?

Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution.

Top Industries that use Cisco Unified Contact Center Enterprise

Top Industries that use Cisco Unified Contact Center Enterprise

Looking at Cisco Unified Contact Center Enterprise customers by industry, we find that Computer Software (26%), Information Technology and Services (10%) and Hospital & Health Care (7%) are the largest segments.

Companies using Cisco Unified Contact Center Enterprise - Distribution by industry
Companies that use Cisco Unified Contact Center Enterprise, by industry :
Industry Number of companies
Computer Software 536
Information Technology and Services 208
Hospital & Health Care 138
Telecommunications 99
Financial Services 72
Insurance 67
Banking 62
Higher Education 54
Retail 50
Government Administration 49

Top Countries that use Cisco Unified Contact Center Enterprise

Top Countries that use Cisco Unified Contact Center Enterprise

69% of Cisco Unified Contact Center Enterprise customers are in United States.

Cisco Unified Contact Center Enterprise customers by country
Companies that use Cisco Unified Contact Center Enterprise, by country :
Country Number of companies
United States 1404
United Kingdom 101
Canada 78
India 72
Australia 40
France 24
Germany 17
United Arab Emirates 14
Saudi Arabia 12
Pakistan 12

Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Employees)

Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Employees)
Of all the companies that are using Cisco Unified Contact Center Enterprise,16% are small (<50 employees), 38% are medium-sized and 44% are large (>1000 employees).
Companies using Cisco Unified Contact Center Enterprise, by size (number of employees)
Companies that use Cisco Unified Contact Center Enterprise, by employees :
Employees Number of companies
1-10 Employees 64
10-50 Employees 195
50-200 Employees 296
200-500 Employees 218
500-1000 Employees 178
1000-5000 Employees 315
5000-10000 Employees 133
>10000 Employees 345

Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Revenue)

Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Revenue)
Of all the companies that are using Cisco Unified Contact Center Enterprise, 33% are small (<$50M), 20% are medium-sized and 42% are large (>$1000M).
Cisco Unified Contact Center Enterprise clients - distribution by company revenue
Companies that use Cisco Unified Contact Center Enterprise, by revenue :
Revenue (in USD) Number of companies
0M-1M 69
1M-10M 274
10M-50M 341
50M-100M 183
100M-200M 155
200M-1000M 291
>1000M 501

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.