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Companies using Cisco Unified Contact Center Enterprise

We have data on 2,838 companies that use Cisco Unified Contact Center Enterprise. The companies using Cisco Unified Contact Center Enterprise are most often found in United States and in the Information Technology and Services industry. Cisco Unified Contact Center Enterprise is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Unified Contact Center Enterprise usage goes back as far as 6 years and 10 months.

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Who uses Cisco Unified Contact Center Enterprise?

Some of the companies that use Cisco Unified Contact Center Enterprise include:
Company Westlake Financial Services
Website westlakefinancial.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company California State University-Stanislaus
Website csustan.edu
Country United States
Revenue 100M-200M
Company Size 1000-5000
Company Blackfriars Group
Website blackfriarsgroup.com
Country United Kingdom
Revenue 1M-10M
Company Size >10000
Company Taos Mountain, Inc.
Website taos.com
Country United States
Revenue 100M-200M
Company Size 500-1000

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Cisco Unified Contact Center Enterprise Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco Unified Contact Center Enterprise has a market share of about 2.3%. Other major and competing products in this category include:

Cisco Unified Contact Center Enterprise
Contact Center Management
Cisco Unified Contact Center Enterprise market share in Contact Center Management is about 2.31%
2,838
Companies using Cisco Unified Contact Center Enterprise
Contact Center Management
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    What is Cisco Unified Contact Center Enterprise?

    Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution.

    Top Industries that use Cisco Unified Contact Center Enterprise

    Looking at Cisco Unified Contact Center Enterprise customers by industry, we find that Information Technology and Services (29%), Computer Software (6%), Hospital & Health Care (6%), Telecommunications (6%) and Financial Services (5%) are the largest segments.

    Companies using Cisco Unified Contact Center Enterprise - Distribution by industry

    Top Countries that use Cisco Unified Contact Center Enterprise

    70% of Cisco Unified Contact Center Enterprise customers are in United States.

    Cisco Unified Contact Center Enterprise customers by country

    Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Employees)

    Of all the customers that are using Cisco Unified Contact Center Enterprise, 16% are small (<50 employees), 36% are medium-sized and 47% are large (>1000 employees).

    Companies using Cisco Unified Contact Center Enterprise, by size (number of employees)

    Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Revenue)

    Of all the customers that are using Cisco Unified Contact Center Enterprise, 44% are small (<$50M), 8% are medium-sized and 40% are large (>$1000M).

    Cisco Unified Contact Center Enterprise clients - distribution by company revenue

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