Companies using Cisco Unified Contact Center Enterprise

We have data on 2,228 companies that use Cisco Unified Contact Center Enterprise. The companies using Cisco Unified Contact Center Enterprise are most often found in United States and in the Computer Software industry. Cisco Unified Contact Center Enterprise is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Unified Contact Center Enterprise usage goes back as far as 4 years and 10 months.

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Who uses Cisco Unified Contact Center Enterprise?

Some of the companies that use Cisco Unified Contact Center Enterprise include:
Company Website Country Revenue Company Size
Pentair plc pentair.com United Kingdom >1000M >10000
SAG-AFTRA sagaftra.org United States 100M-200M 500-1000
Covéa Insurance plc coveainsurance.co.uk United Kingdom 100M-200M 1000-5000
HomeServe USA Corp. homeserveusa.com United States 100M-200M 500-1000
Service.com LLC service.com United States 1M-10M 10-50

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Cisco Unified Contact Center Enterprise Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Cisco Unified Contact Center Enterprise has a market share of about 2.5%. Other major and competing products in this category include:

Cisco Unified Contact Center Enterprise
Contact Center Management
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2,228
Companies using Cisco Unified Contact Center Enterprise
Cisco Unified Contact Center Enterprise market share in Contact Center Management is about 2.49%
Contact Center Management

What is Cisco Unified Contact Center Enterprise?

Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution.

Top Industries that use Cisco Unified Contact Center Enterprise

Top Industries that use Cisco Unified Contact Center Enterprise

Looking at Cisco Unified Contact Center Enterprise customers by industry, we find that Computer Software (26%), Information Technology and Services (10%) and Hospital & Health Care (7%) are the largest segments.

Companies using Cisco Unified Contact Center Enterprise - Distribution by industry

Top Countries that use Cisco Unified Contact Center Enterprise

Top Countries that use Cisco Unified Contact Center Enterprise

68% of Cisco Unified Contact Center Enterprise customers are in United States and 5% are in United Kingdom.

Cisco Unified Contact Center Enterprise customers by country

Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Employees)

Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Employees)
Of all the companies that are using Cisco Unified Contact Center Enterprise,16% are small (<50 employees), 39% are medium-sized and 44% are large (>1000 employees).
Companies using Cisco Unified Contact Center Enterprise, by size (number of employees)

Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Revenue)

Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Revenue)
Of all the companies that are using Cisco Unified Contact Center Enterprise, 33% are small (<$50M), 20% are medium-sized and 42% are large (>$1000M).
Cisco Unified Contact Center Enterprise clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.