Companies using Cisco Unified Contact Center Enterprise
We have found 2,048 companies that use Cisco Unified Contact Center Enterprise. The companies using Cisco Unified Contact Center Enterprise are most often found in United States and in the Computer Software industry. Cisco Unified Contact Center Enterprise is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Unified Contact Center Enterprise usage goes back as far as 4 years and 7 months.
Did you know that Cisco Unified Contact Center Enterprise customers are also likely to use Voxify and Five9?
Who uses Cisco Unified Contact Center Enterprise?
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| SAG-AFTRA | sagaftra.org | United States | 100M-200M | 500-1000 |
| Quest Media & Supplies, Inc. | questsys.com | United States | 10M-50M | 200-500 |
| MINDSIGHT | mindsight.com | United States | 1M-10M | 10-50 |
| Pentair plc | pentair.com | United Kingdom | >1000M | >10000 |
| Lucid Support Services Ltd | lucid-support.com | United Kingdom | 1M-10M | 10-50 |
Targeting by install base boosts your number of qualified accounts
Cisco Unified Contact Center Enterprise Market Share and Competitors in Contact Center Management
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Cisco Unified Contact Center Enterprise has a market share of about 2.6%. Other major and competing products in this category include:
What is Cisco Unified Contact Center Enterprise?
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution.
Top Industries that use Cisco Unified Contact Center Enterprise
Looking at Cisco Unified Contact Center Enterprise customers by industry, we find that Computer Software (26%), Information Technology and Services (10%) and Hospital & Health Care (7%) are the largest segments.
| Industry | Number of companies |
|---|---|
| Computer Software | 536 |
| Information Technology and Services | 208 |
| Hospital & Health Care | 138 |
| Telecommunications | 99 |
| Financial Services | 72 |
| Insurance | 67 |
| Banking | 62 |
| Higher Education | 54 |
| Retail | 50 |
| Government Administration | 49 |
Top Countries that use Cisco Unified Contact Center Enterprise
69% of Cisco Unified Contact Center Enterprise customers are in United States.
| Country | Number of companies |
|---|---|
| United States | 1404 |
| United Kingdom | 101 |
| Canada | 78 |
| India | 72 |
| Australia | 40 |
| France | 24 |
| Germany | 17 |
| United Arab Emirates | 14 |
| Saudi Arabia | 12 |
| Pakistan | 12 |
Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Employees)
| Employees | Number of companies |
|---|---|
| 1-10 Employees | 64 |
| 10-50 Employees | 195 |
| 50-200 Employees | 296 |
| 200-500 Employees | 218 |
| 500-1000 Employees | 178 |
| 1000-5000 Employees | 315 |
| 5000-10000 Employees | 133 |
| >10000 Employees | 345 |
Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Revenue)
| Revenue (in USD) | Number of companies |
|---|---|
| 0M-1M | 69 |
| 1M-10M | 274 |
| 10M-50M | 341 |
| 50M-100M | 183 |
| 100M-200M | 155 |
| 200M-1000M | 291 |
| >1000M | 501 |
