We have data on 4,010 companies that use Five9. The companies using Five9 are most often found in United States and in the Information Technology and Services industry. Five9 is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Five9 usage goes back as far as 8 years and 1 months.
|Company||University of California, Berkeley|
|University of California, Berkeley||berkeley.edu||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Five9 has a market share of about 4.9%. Other major and competing products in this category include:
Five9 is the leading cloud contact center software solution, bringing the power of the cloud to thousands of customers worldwide. Five9 intelligent routing capabilities ensure that every interaction will be delivered to the right resource at the right time, every time.
Looking at Five9 customers by industry, we find that Information Technology and Services (9%), Financial Services (8%), Hospital & Health Care (7%) and Computer Software (6%) are the largest segments.
74% of Five9 customers are in United States.
Of all the customers that are using Five9, 27% are small (<50 employees), 44% are medium-sized and 29% are large (>1000 employees).
Of all the customers that are using Five9, 41% are small (<$50M), 21% are medium-sized and 30% are large (>$1000M).