We have data on 14,086 companies that use Five9. The companies using Five9 are most often found in United States and in the Hospital & Health Care industry. Five9 is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Five9 usage goes back as far as 6 years and 8 months.
|Company||The Durst Organization Inc.|
|Company||Federal Reserve Bank of Philadelphia, Inc.|
|Company||CONFIDENTIAL RECORDS, INC.|
|The Durst Organization Inc.||durst.org||United States||50M-100M||500-1000|
|BROOKINGS INSTITUTION||brookings.edu||United States||100M-200M||500-1000|
|Federal Reserve Bank of Philadelphia, Inc.||philadelphiafed.org||United States||100M-200M||500-1000|
|Zendesk Inc||zendesk.com||United States||200M-1000M||1000-5000|
|CONFIDENTIAL RECORDS, INC.||confidentialrecordsinc.com||United States||0M-1M||1-10|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Five9 has a market share of about 12.0%. Other major and competing products in this category include:
Five9 is the leading cloud contact center software solution, bringing the power of the cloud to thousands of customers worldwide. Five9 intelligent routing capabilities ensure that every interaction will be delivered to the right resource at the right time, every time.
Looking at Five9 customers by industry, we find that Hospital & Health Care (12%) and Computer Software (11%) are the largest segments.
85% of Five9 customers are in United States.
Of all the customers that are using Five9, 17% are small (<50 employees), 47% are medium-sized and 35% are large (>1000 employees).
Of all the customers that are using Five9, 39% are small (<$50M), 22% are medium-sized and 32% are large (>$1000M).