We have data on 200 companies that use Planhat. The companies using Planhat are most often found in United States and in the Computer Software industry. Planhat is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Planhat usage goes back as far as 6 years and 2 months.
|Company||ESG Elektroniksystem-und Logistik|
|Kollective Technology||kollective.com||United States||50M-100M||50-200|
|ESG Elektroniksystem-und Logistik||esg.de||United States||200M-1000M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Planhat has a market share of about 0.1%. Other major and competing products in this category include:
Planhat is software for Customer Success! It's beautiful and intuitive. Planhat was created because SaaS sales doesn't stop at closing the deal! Sustainable SaaS growth comes from maximising the lifetime value of existing customers. To do that the Customer Success Managers need software that helps them manage their clients throughout the entire customer lifecycle.
Looking at Planhat customers by industry, we find that Computer Software (36%), Information Technology and Services (18%) and Internet (12%) are the largest segments.
35% of Planhat customers are in United States, 14% are in United Kingdom, 8% are in France, 7% are in Germany and 5% are in Canada.
Of all the customers that are using Planhat, a majority (71%) are medium-sized, 8% are large ( >1000 employees) and 19 are small (<50 employees).
Of all the customers that are using Planhat, a majority (66%) are small (<$50M), 6% are large (>$1000M) and 17% are medium-sized.