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Companies using SnapEngage

We have data on 5,040 companies that use SnapEngage. The companies using SnapEngage are most often found in United States and in the Computer Software industry. SnapEngage is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for SnapEngage usage goes back as far as 6 years.

If you’re interested in the companies that use SnapEngage, you may want to check out tawk.to and Zendesk as well.

Who uses SnapEngage?

Some of the companies that use SnapEngage include:
Company Virtuozzo
Website virtuozzo.com
Country United States
Revenue 50M-100M
Company Size 50-200
Company SLI SYSTEMS, INC
Website sli-systems.com
Country United States
Revenue 10M-50M
Company Size 10-50
Company Live Intent, Inc
Website liveintent.com
Country United States
Revenue 50M-100M
Company Size 200-500
Company Invoca
Website invoca.com
Country United States
Revenue 10M-50M
Company Size 200-500
Company Cisco WebEx LLC
Website webex.com
Country United States
Revenue 200M-1000M
Company Size >10000

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SnapEngage Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, SnapEngage has a market share of about 0.5%. Other major and competing products in this category include:

SnapEngage
Customer Service Management
SnapEngage market share in Customer Service Management is about 0.48%
5,040
Companies using SnapEngage
Customer Service Management
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    What is SnapEngage?

    SnapEngage can easily be installed on any website and seamlessly integrates with CRM or Help Desk, the perfect solution for enterprising companies of any size. SnapEngage's real time integration with the leading CRMs and Help Desk automatically creates new leads or support cases when visitors request help from customer website. Chat transcripts are automatically added to support cases and leads, without the need to change the workflow.

    Top Industries that use SnapEngage

    Looking at SnapEngage customers by industry, we find that Computer Software (11%) and Information Technology and Services (6%) are the largest segments.

    Companies using SnapEngage - Distribution by industry

    Top Countries that use SnapEngage

    53% of SnapEngage customers are in United States, 11% are in United Kingdom and 5% are in Canada.

    SnapEngage customers by country

    Distribution of companies that use SnapEngage based on company size (Employees)

    Of all the customers that are using SnapEngage, a majority (50%) are small (<50 employees), 10% are large (>1000 employees) and 40% are medium-sized.

    Companies using SnapEngage, by size (number of employees)

    Distribution of companies that use SnapEngage based on company size (Revenue)

    Of all the customers that are using SnapEngage, a majority (78%) are small (<$50M), 6% are large (>$1000M) and 12% are medium-sized.

    SnapEngage clients - distribution by company revenue

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