We have data on 4,326 companies that use SnapEngage. The companies using SnapEngage are most often found in United States and in the Computer Software industry. SnapEngage is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for SnapEngage usage goes back as far as 3 years and 9 months.
|PRIMARY ARMS, LLC||primaryarms.com||United States||50M-100M||200-500|
|NEW BREED MARKETING, LLC||newbreedmarketing.com||United States||1M-10M||10-50|
|A Better Today Recovery Services||abtrs.com||United States||10M-50M||200-500|
|Magento, Inc.||magento.com||United States||100M-200M||500-1000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, SnapEngage has a market share of about 1.4%. Other major and competing products in this category include:
SnapEngage can easily be installed on any website and seamlessly integrates with CRM or Help Desk, the perfect solution for enterprising companies of any size. SnapEngage's real time integration with the leading CRMs and Help Desk automatically creates new leads or support cases when visitors request help from customer website. Chat transcripts are automatically added to support cases and leads, without the need to change the workflow.
Looking at SnapEngage customers by industry, we find that Computer Software (18%) and Hospital & Health Care (5%) are the largest segments.
57% of SnapEngage customers are in United States and 12% are in United Kingdom.