We have data on 62 companies that use Talkus. The companies using Talkus are most often found in United States and in the Computer Software industry. Talkus is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Talkus usage goes back as far as 4 years and 3 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Talkus has a market share of about 0.1%. Other major and competing products in this category include:
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Looking at Talkus customers by industry, we find that Computer Software (13%), Marketing and Advertising (7%) and Information Technology and Services (5%) are the largest segments.
46% of Talkus customers are in United States, 15% are in France and 5% are in United Kingdom.
Of all the customers that are using Talkus, a majority (85%) are small (<50 employees), 2% are large (>1000 employees) and 5% are medium-sized.
Of all the customers that are using Talkus, a majority (81%) are small (<$50M), 10% are large (>$1000M) and 0% are medium-sized.