We have data on 56 companies that use Talkus. The companies using Talkus are most often found in United States and in the Computer Software industry. Talkus is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Talkus usage goes back as far as 3 years and 3 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Talkus has a market share of about 0.1%. Other major and competing products in this category include:
Talkus is the most powerful help desk entirely based on Slack. Increase visitor conversion, user retention, engagement and create happy customers in a snap.
Looking at Talkus customers by industry, we find that Computer Software (8%), Marketing and Advertising (8%) and Information Technology and Services (8%) are the largest segments.
32% of Talkus customers are in United States and 23% are in France.