We have data on 1,213 companies that use Thunderhead. The companies using Thunderhead are most often found in United Kingdom and in the Restaurants industry. Thunderhead is most often used by companies with 1-10 employees and 0M-1M dollars in revenue. Our data for Thunderhead usage goes back as far as 7 years.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Thunderhead has a market share of about 0.1%. Other major and competing products in this category include:
Thunderhead is a leader in customer engagement, providing software solutions that help companies build engaged relationships with their customers through highly personalized and contextually relevant interactions across all channels and organizational silos.
Looking at Thunderhead customers by industry, we find that Restaurants (21%), Hospitality (12%), Information Technology and Services (9%), Financial Services (7%), Retail (6%) and Automotive (6%) are the largest segments.
37% of Thunderhead customers are in United Kingdom, 24% are in United States and 12% are in Denmark.
Of all the customers that are using Thunderhead, a majority (53%) are small (<50 employees), 25% are large (>1000 employees) and 22% are medium-sized.
Of all the customers that are using Thunderhead, a majority (52%) are small (<$50M), 30% are large (>$1000M) and 9% are medium-sized.