We have data on 562 companies that use Thunderhead. The companies using Thunderhead are most often found in United States and in the Restaurants industry. Thunderhead is most often used by companies with 50-200 employees and >1000M dollars in revenue. Our data for Thunderhead usage goes back as far as 5 years and 8 months.
|Company||Social Security Administration|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Thunderhead has a market share of about 0.1%. Other major and competing products in this category include:
Thunderhead is a leader in customer engagement, providing software solutions that help companies build engaged relationships with their customers through highly personalized and contextually relevant interactions across all channels and organizational silos.
Looking at Thunderhead customers by industry, we find that Restaurants (17%), Computer Software (12%), Insurance (7%) and Financial Services (7%) are the largest segments.
32% of Thunderhead customers are in United States, 28% are in United Kingdom and 16% are in Denmark.
Of all the customers that are using Thunderhead, 34% are small (<50 employees), 35% are medium-sized and 30% are large (>1000 employees).
Of all the customers that are using Thunderhead, 43% are small (<$50M), 10% are medium-sized and 36% are large (>$1000M).