Companies using Respond.io
We have data on 16 companies that use Respond.io. The companies using Respond.io are most often found in United States and in the Information Technology and Services industry. Respond.io is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Respond.io usage goes back as far as 1 years and 11 months.
Who uses Respond.io?
| Company | HP Development Company, L.P. |
| Website | hp.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | F. Hoffmann-La Roche Ltd |
| Website | roche.com |
| Country | Switzerland |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Efficienza Business Solutions Pvt. Ltd |
| Website | efficienza.in |
| Country | India |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | ACNSF |
| Website | salvaimerainha.org.br |
| Country | Brazil |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Katana |
| Website | katanainc.com |
| Country | United States |
| Revenue | 0M-1M |
| Company Size | 10-50 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| HP Development Company, L.P. | hp.com | United States | >1000M | >10000 |
| F. Hoffmann-La Roche Ltd | roche.com | Switzerland | >1000M | >10000 |
| Efficienza Business Solutions Pvt. Ltd | efficienza.in | India | 10M-50M | 50-200 |
| ACNSF | salvaimerainha.org.br | Brazil | 10M-50M | 50-200 |
| Katana | katanainc.com | United States | 0M-1M | 10-50 |
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Respond.io Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Respond.io has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Respond.io?
Respond.io (formerly Rocketbots.io) is a Business Messaging platform that unifies customer communication for tech-savvy organizations that market, sell and support across instant messaging, web chat and email. Its features include shared inbox, chat automation, contact management, streamline support across channels, centralizes customer conversations, agent activity and CRM data.
Top Industries that use Respond.io
Looking at Respond.io customers by industry, we find that Information Technology and Services (7%) and Transportation/Trucking/Railroad (7%) are the largest segments.
Top Countries that use Respond.io
26% of Respond.io customers are in United States and 7% are in Hong Kong.
Distribution of companies that use Respond.io based on company size (Employees)
Of all the customers that are using Respond.io, 20% are small (<50 employees), 40% are medium-sized and 9% are large (>1000 employees).
Distribution of companies that use Respond.io based on company size (Revenue)
Of all the customers that are using Respond.io, 46% are small (<$50M), 0% are medium-sized and 14% are large (>$1000M).
