We have data on 5,840 companies that use Crisp. The companies using Crisp are most often found in United States and in the Computer Software industry. Crisp is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Crisp usage goes back as far as 4 years and 3 months.
|Company||SourceEdge Software Technologies|
|Company||Roche Bobois SAS|
|SourceEdge Software Technologies||sourceedge.com||India||10M-50M||50-200|
|Pager, Inc.||pager.com||United States||10M-50M||50-200|
|Raleigh International||raleighinternational.org||United Kingdom||10M-50M||50-200|
|Roche Bobois SAS||roche-bobois.com||France||200M-1000M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Crisp has a market share of about 1.0%. Other major and competing products in this category include:
Crisp is customer service solution that integrates with your website and provides live chat and collaboration features. It also includes MagicMap which helps you to get realtime information on your business.
Looking at Crisp customers by industry, we find that Computer Software (12%), Information Technology and Services (11%) and Internet (6%) are the largest segments.
18% of Crisp customers are in United States, 12% are in France, 7% are in India and 7% are in United Kingdom.
Of all the customers that are using Crisp, a majority (78%) are small (<50 employees), 3% are large (>1000 employees) and 19% are medium-sized.
Of all the customers that are using Crisp, a majority (71%) are small (<$50M), 7% are large (>$1000M) and 14% are medium-sized.