We have data on 22,852 companies that use LivePerson. The companies using LivePerson are most often found in United States and in the Automotive industry. LivePerson is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for LivePerson usage goes back as far as 6 years and 8 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, LivePerson has a market share of about 3.7%. Other major and competing products in this category include:
LivePerson is a publicly held American technology company that develops products for online messaging, marketing, and analytics. It is a developer of LiveEngage- a messaging platform that allows companies to talk with visitors in real time on websites, mobile, and social networks.
Looking at LivePerson customers by industry, we find that Automotive (21%) and Retail (9%) are the largest segments.
67% of LivePerson customers are in United States and 6% are in United Kingdom.
Of all the customers that are using LivePerson, a majority (61%) are small (<50 employees), 10% are large (>1000 employees) and 29% are medium-sized.
Of all the customers that are using LivePerson, a majority (79%) are small (<$50M), 10% are large (>$1000M) and 6% are medium-sized.