We have data on 91 companies that use Vivocha. The companies using Vivocha are most often found in Italy and in the Retail industry. Vivocha is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Vivocha usage goes back as far as 4 years and 3 months.
|Company||Caisse Regionale de Credit Agricole Mutuel Atlantique Vendee SC|
|Company||Credit Agricole SA|
|Company||AVEVA Group PLC|
|Nisbets Plc||nisbets.co.uk||United Kingdom||200M-1000M||1000-5000|
|Caisse Regionale de Credit Agricole Mutuel Atlantique Vendee SC||ca-atlantique-vendee.fr||France||200M-1000M||1000-5000|
|Credit Agricole SA||credit-agricole.fr||France||>1000M||>10000|
|AVEVA Group PLC||aveva.com||United Kingdom||200M-1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Vivocha has a market share of about 0.1%. Other major and competing products in this category include:
Completely cloud-based and developed with integration in mind, Vivocha offers APIs designed to simplify the process of integrating with external apps.
Looking at Vivocha customers by industry, we find that Retail (12%), Banking (11%), Financial Services (11%) and Food & Beverages (6%) are the largest segments.
25% of Vivocha customers are in Italy, 13% are in United States, 11% are in France and 11% are in United Kingdom.
Of all the customers that are using Vivocha, 42% are small (<50 employees), 26% are medium-sized and 23% are large (>1000 employees).
Of all the customers that are using Vivocha, a majority (51%) are small (<$50M), 17% are large (>$1000M) and 17% are medium-sized.