We have data on 96 companies that use Vivocha. The companies using Vivocha are most often found in Italy and in the Retail industry. Vivocha is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Vivocha usage goes back as far as 3 years and 10 months.
|Nisbets Plc||nisbets.co.uk||United Kingdom||200M-1000M||1000-5000|
|Credit Agricole SA||credit-agricole.fr||France||>1000M||>10000|
|Lavazza Premium Coffees Corp.||lavazza.us||United States||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Vivocha has a market share of about 0.1%. Other major and competing products in this category include:
Completely cloud-based and developed with integration in mind, Vivocha offers APIs designed to simplify the process of integrating with external apps.
Looking at Vivocha customers by industry, we find that Retail (12%), Banking (11%), Financial Services (10%), Food & Beverages (6%), Computer Software (6%) and Insurance (5%) are the largest segments.
25% of Vivocha customers are in Italy, 14% are in United States, 12% are in United Kingdom and 11% are in France.