We have data on 385 companies that use ImBox. The companies using ImBox are most often found in Sweden and in the Retail industry. ImBox is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for ImBox usage goes back as far as 1 years.
|Company||IBS International Business School Denmark|
|Company||Live it Experiences|
|Company||Beijer Electronics Group AB|
|Company||Insplanet AB (publ)|
|IBS International Business School Denmark||sts-education.com||Denmark||1M-10M||10-50|
|Live it Experiences||liveit.se||Sweden||1M-10M||10-50|
|Beijer Electronics Group AB||beijerelectronics.com||Sweden||100M-200M||500-1000|
|Insplanet AB (publ)||insplanet.com||Sweden||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ImBox has a market share of about 0.1%. Other major and competing products in this category include:
ImBox is a software platform that provides chat, FAQ and Case Management services for businesses that helps increase sales, convert leads into sales and improve customer satisfaction.
Looking at ImBox customers by industry, we find that Retail (12%), Hospitality (8%), Automotive (7%) and Real Estate (5%) are the largest segments.
86% of ImBox customers are in Sweden.
Of all the customers that are using ImBox, 47% are small (<50 employees), 44% are medium-sized and 7% are large (>1000 employees).
Of all the customers that are using ImBox, a majority (56%) are small (<$50M), 10% are large (>$1000M) and 24% are medium-sized.