We have data on 384 companies that use ImBox. The companies using ImBox are most often found in Sweden and in the Retail industry. ImBox is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for ImBox usage goes back as far as 10 months.
|IBS International Business School Denmark||sts-education.com||Denmark||1M-10M||10-50|
|Live it Experiences||liveit.se||Sweden||1M-10M||10-50|
|Suomen Retkitukku Oy||retkitukku.fi||Finland||0M-1M||1-10|
|AJ Products (UK) Ltd||ajproducts.co.uk||United Kingdom||50M-100M||500-1000|
|Insplanet AB (publ)||insplanet.com||Sweden||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ImBox has a market share of about 0.1%. Other major and competing products in this category include:
ImBox is a software platform that provides chat, FAQ and Case Management services for businesses that helps increase sales, convert leads into sales and improve customer satisfaction.
Looking at ImBox customers by industry, we find that Retail (12%), Hospitality (8%), Automotive (7%) and Real Estate (5%) are the largest segments.
87% of ImBox customers are in Sweden.