Companies using HelpScout

We have found 4,424 companies that use HelpScout. The companies using HelpScout are most often found in United States and in the Computer Software industry. HelpScout is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for HelpScout usage goes back as far as 3 years and 3 months.

Did you know that HelpScout customers are also likely to use Zendesk and tawk.to?

Who uses HelpScout?

List of the top companies using HelpScout :
Company Website Country Revenue Company Size
ONE DEGREE 1deg.org United States 0M-1M 1-10
Veterinary Practice Partners, LLC vetpartners.com United States 50M-100M 500-1000
PRIMARY ARMS, LLC primaryarms.com United States 50M-100M 200-500
Response Marketing thepowertoprovoke.com United States 1M-10M 10-50
Friendemic, Inc. friendemic.com United States 10M-50M 50-200

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HelpScout Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, HelpScout has a market share of about 1.4%. Other major and competing products in this category include:

HelpScout
Customer Service Management
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4,424
Companies using HelpScout
HelpScout market share in Customer Service Management is about 1.38%
Customer Service Management

What is HelpScout?

Help Scout provides your team with a scalable help desk, while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their ticket number because to them it works just like email. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Top Industries that use HelpScout

Top Industries that use HelpScout

Looking at HelpScout customers by industry, we find that Computer Software (16%), Internet (7%) and Information Technology and Services (6%) are the largest segments.

Companies using HelpScout - Distribution by industry
Companies that use HelpScout, by industry :
Industry Number of companies
Computer Software 688
Internet 281
Information Technology and Services 242
Retail 151
Marketing and Advertising 145
Hospital & Health Care 87
Health, Wellness and Fitness 73
Real Estate 62
Financial Services 62
Education Management 54

Top Countries that use HelpScout

Top Countries that use HelpScout

43% of HelpScout customers are in United States and 9% are in United Kingdom.

HelpScout customers by country
Companies that use HelpScout, by country :
Country Number of companies
United States 1913
United Kingdom 375
Australia 209
Canada 164
Netherlands 124
France 69
Germany 63
Sweden 61
Denmark 53
Spain 40

Distribution of companies that use HelpScout based on company size (Employees)

Distribution of companies that use HelpScout based on company size (Employees)
Of all the companies that are using HelpScout,a majority (68%) are small (<50 employees), 12% are large (>1000 employees) and 20% are medium-sized.
Companies using HelpScout, by size (number of employees)
Companies that use HelpScout, by employees :
Employees Number of companies
1-10 Employees 1117
10-50 Employees 1567
50-200 Employees 348
200-500 Employees 83
500-1000 Employees 29
1000-5000 Employees 20
5000-10000 Employees 2
>10000 Employees 2

Distribution of companies that use HelpScout based on company size (Revenue)

Distribution of companies that use HelpScout based on company size (Revenue)
Of all the companies that are using HelpScout, a majority (82%) are small (<$50M), 0% are large (>$1000M) and 5% are medium-sized.
HelpScout clients - distribution by company revenue
Companies that use HelpScout, by revenue :
Revenue (in USD) Number of companies
0M-1M 999
1M-10M 1808
10M-50M 307
50M-100M 53
100M-200M 23
200M-1000M 15
>1000M 4

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.