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Companies using Amazon Connect

We have data on 2,108 companies that use Amazon Connect. The companies using Amazon Connect are most often found in United States and in the Information Technology and Services industry. Amazon Connect is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Amazon Connect usage goes back as far as 6 years and 10 months.

If you’re interested in the companies that use Amazon Connect, you may want to check out Voxify and Five9 as well.

Who uses Amazon Connect?

Some of the companies that use Amazon Connect include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company HTS Inc. Consultants
Website htshouston.com
Country United States
Revenue 10M-50M
Company Size 500-1000
Company Fujitsu Ltd
Website fujitsu.com
Country Japan
Revenue >1000M
Company Size >10000
Company Blue Cross Blue Shield Association
Website bcbs.com
Country United States
Revenue >1000M
Company Size 1000-5000
Company Cisco Systems, Inc.
Website cisco.com
Country United States
Revenue >1000M
Company Size >10000

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Amazon Connect Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Amazon Connect has a market share of about 2.6%. Other major and competing products in this category include:

Amazon Connect
Contact Center Management
Amazon Connect market share in Contact Center Management is about 2.56%
2,108
Companies using Amazon Connect
Contact Center Management
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    What is Amazon Connect?

    Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost.

    Top Industries that use Amazon Connect

    Looking at Amazon Connect customers by industry, we find that Information Technology and Services (27%), Computer Software (13%) and Financial Services (7%) are the largest segments.

    Companies using Amazon Connect - Distribution by industry

    Top Countries that use Amazon Connect

    60% of Amazon Connect customers are in United States, 6% are in United Kingdom, 6% are in Australia and 5% are in Canada.

    Amazon Connect customers by country

    Distribution of companies that use Amazon Connect based on company size (Employees)

    Of all the customers that are using Amazon Connect, 22% are small (<50 employees), 40% are medium-sized and 40% are large (>1000 employees).

    Companies using Amazon Connect, by size (number of employees)

    Distribution of companies that use Amazon Connect based on company size (Revenue)

    Of all the customers that are using Amazon Connect, 36% are small (<$50M), 17% are medium-sized and 41% are large (>$1000M).

    Amazon Connect clients - distribution by company revenue

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