We have data on 2,068 companies that use Amazon Connect. The companies using Amazon Connect are most often found in United States and in the Information Technology and Services industry. Amazon Connect is most often used by companies with 50-200 employees and >1000M dollars in revenue. Our data for Amazon Connect usage goes back as far as 7 years and 2 months.
Company | EPAM Systems Inc |
Website | epam.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Globant |
Website | globant.com |
Country | Luxembourg |
Revenue | >1000M |
Company Size | >10000 |
Company | Accenture PLC |
Website | accenture.com |
Country | Ireland |
Revenue | >1000M |
Company Size | >10000 |
Company | Quantiphi |
Website | quantiphi.com |
Country | United States |
Revenue | 200M-1000M |
Company Size | 1000-5000 |
Company | Hermès International S.A |
Website | hermes.com |
Country | France |
Revenue | >1000M |
Company Size | >10000 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
EPAM Systems Inc | epam.com | United States | >1000M | >10000 |
Globant | globant.com | Luxembourg | >1000M | >10000 |
Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
Quantiphi | quantiphi.com | United States | 200M-1000M | 1000-5000 |
Hermès International S.A | hermes.com | France | >1000M | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Amazon Connect has a market share of about 2.5%. Other major and competing products in this category include:
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost.
Looking at Amazon Connect customers by industry, we find that Information Technology and Services (28%), Computer Software (13%) and Financial Services (6%) are the largest segments.
61% of Amazon Connect customers are in United States, 6% are in United Kingdom, 6% are in Australia and 5% are in Canada.
Of all the customers that are using Amazon Connect, 22% are small (<50 employees), 40% are medium-sized and 39% are large (>1000 employees).
Of all the customers that are using Amazon Connect, 36% are small (<$50M), 17% are medium-sized and 42% are large (>$1000M).