We have data on 329 companies that use Live2Support. The companies using Live2Support are most often found in United States and in the Retail industry. Live2Support is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Live2Support usage goes back as far as 4 years and 3 months.
|Company||PROFESSIONAL MEDICAL, INC|
|Company||EMSL Analytical, Inc.|
|PROFESSIONAL MEDICAL, INC||promedsupply.com||United States||10M-50M||50-200|
|Batia Infotech||proprofs.com||United States||1M-10M||10-50|
|MultiView, Inc.||multiview.com||United States||100M-200M||500-1000|
|EMSL Analytical, Inc.||emsl.com||United States||100M-200M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Live2Support has a market share of about 0.1%. Other major and competing products in this category include:
Live2Support is a live chat support software featuring hits log analysis, real time visitor monitoring, multi-operator, dual interface for monitoring and chatting.
Looking at Live2Support customers by industry, we find that Retail (6%) is the largest segment.
43% of Live2Support customers are in United States, 9% are in United Kingdom, 8% are in India and 6% are in Poland.
Of all the customers that are using Live2Support, a majority (65%) are small (<50 employees), 6% are large (>1000 employees) and 26% are medium-sized.
Of all the customers that are using Live2Support, a majority (69%) are small (<$50M), 7% are large (>$1000M) and 15% are medium-sized.