We have data on 14,768 companies that use MyLiveChat. The companies using MyLiveChat are most often found in United States and in the Information Technology and Services industry. MyLiveChat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for MyLiveChat usage goes back as far as 2 years and 6 months.
|Company||Planet Beauty, Inc.|
|Company||Journey Education Marketing|
|Company||United States University|
|Company||JDL Technologies, Inc.|
|Planet Beauty, Inc.||planetbeauty.com||United States||10M-50M||50-200|
|Journey Education Marketing||journeyed.com||United States||10M-50M||50-200|
|United States University||usuniversity.edu||United States||1M-10M||200-500|
|JDL Technologies, Inc.||jdltech.com||United States||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, MyLiveChat has a market share of about 1.1%. Other major and competing products in this category include:
MyLiveChat is a free web-based live chat platform for businesses that engage website visitors and convert them into leads. It is embedded by inserting a simple piece of HTML code, a floating chat button that doesn't interfere with company's website design and key features. It also provides features such as visitor monitoring, live co-browsing, agent console and email transcript for visitors after the chat session is ended.
Looking at MyLiveChat customers by industry, we find that Information Technology and Services (8%) and Computer Software (5%) are the largest segments.
24% of MyLiveChat customers are in United States, 13% are in India and 7% are in United Kingdom.
Of all the customers that are using MyLiveChat, a majority (62%) are small (<50 employees), 9% are large (>1000 employees) and 29% are medium-sized.
Of all the customers that are using MyLiveChat, a majority (69%) are small (<$50M), 7% are large (>$1000M) and 16% are medium-sized.