Companies using Enchant
We have data on 83 companies that use Enchant. The companies using Enchant are most often found in United States and in the Retail industry. Enchant is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Enchant usage goes back as far as 3 years and 9 months.
Who uses Enchant?
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Michael Todd Beauty |
| Website | michaeltoddbeauty.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 10-50 |
| Company | Latched Mama |
| Website | latchedmama.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | The Hill-Side |
| Website | thehill-side.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 1-10 |
| Company | Total Watch Repair |
| Website | totalwatchrepair.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
| Michael Todd Beauty | michaeltoddbeauty.com | United States | 10M-50M | 10-50 |
| Latched Mama | latchedmama.com | United States | 1M-10M | 10-50 |
| The Hill-Side | thehill-side.com | United States | 1M-10M | 1-10 |
| Total Watch Repair | totalwatchrepair.com | United States | 1M-10M | 10-50 |
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Enchant Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Enchant has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Enchant?
Enchant is a web-based Customer support software built for assisting businesses of all sizes to manage their customers from an integrated platform. It has features such as help desk, knowledge bases, ticket management, live chat, contact form, enchant messenger and provides shared inbox that offers collaboration among team which helps manage personalized customer conversations, valuable insights to identify trends and improve team performance.
Top Industries that use Enchant
Looking at Enchant customers by industry, we find that Retail (14%), Computer Software (10%), Internet (7%) and Manufacturing (7%) are the largest segments.
Top Countries that use Enchant
35% of Enchant customers are in United States, 17% are in United Kingdom, 9% are in Australia and 8% are in Canada.
Distribution of companies that use Enchant based on company size (Employees)
Of all the customers that are using Enchant, a majority (78%) are small (<50 employees), 0% are large (>1000 employees) and 16% are medium-sized.
Distribution of companies that use Enchant based on company size (Revenue)
Of all the customers that are using Enchant, a majority (82%) are small (<$50M), 6% are large (>$1000M) and 6% are medium-sized.
