We have data on 20 companies that use Touchpoint Dashboard. The companies using Touchpoint Dashboard are most often found in United States and in the Banking industry. Touchpoint Dashboard is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Touchpoint Dashboard usage goes back as far as 5 years and 4 months.
|Company||The Leading Hotels of the World, Ltd.|
|Company||Delta Dental Plans Association|
|Company||Manulife Financial Corp|
|The Leading Hotels of the World, Ltd.||lhw.com||United States||10M-50M||200-500|
|Delta Dental Plans Association||deltadental.com||United States||10M-50M||50-200|
|Manulife Financial Corp||manulife.com||Canada||>1000M||>10000|
|Zoetis Inc||zoetis.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Touchpoint Dashboard has a market share of about 0.1%. Other major and competing products in this category include:
Touchpoint Dashboard is a full service mapping solution helping your business understand & capitalize on its customer's journey.
Looking at Touchpoint Dashboard customers by industry, we find that Banking (17%), Insurance (6%), Hospital & Health Care (6%), Financial Services (6%) and Telecommunications (6%) are the largest segments.
56% of Touchpoint Dashboard customers are in United States and 12% are in Canada.
Of all the customers that are using Touchpoint Dashboard, a majority (58%) are large (>1000 employees), 6% are small (<50 employees) and 7% are medium-sized.
Of all the customers that are using Touchpoint Dashboard, 31% are small (<$50M), 0% are medium-sized and 46% are large (>$1000M).