We have data on 188 companies that use Totango. The companies using Totango are most often found in United States and in the Computer Software industry. Totango is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Totango usage goes back as far as 1 years and 11 months.
|Company||ClickSoftware Technologies Ltd.|
|Company||SUPPORT SERVICES OF VIRGINIA, INC.|
|Company||Internet Brands, Inc.|
|WalkMe Inc.||walkme.com||United States||100M-200M||500-1000|
|ClickSoftware Technologies Ltd.||clicksoftware.com||Israel||100M-200M||500-1000|
|SUPPORT SERVICES OF VIRGINIA, INC.||ssvainc.org||United States||0M-1M||1-10|
|Internet Brands, Inc.||internetbrands.com||United States||200M-1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Totango has a market share of about 0.1%. Other major and competing products in this category include:
Totango is an integrated enterprise suite of customer success solutions that allows to connect the customer data, monitor customer health changes and drive proactive engagement.
Looking at Totango customers by industry, we find that Computer Software (63%) and Higher Education (5%) are the largest segments.
74% of Totango customers are in United States.
Of all the customers that are using Totango, a majority (60%) are medium-sized, 18% are large ( >1000 employees) and 17 are small (<50 employees).
Of all the customers that are using Totango, a majority (57%) are small (<$50M), 10% are large (>$1000M) and 23% are medium-sized.