We have data on 322 companies that use ClickSoftware. The companies using ClickSoftware are most often found in United States and in the Computer Software industry. ClickSoftware is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for ClickSoftware usage goes back as far as 3 years and 7 months.
|Gartner, Inc.||gartner.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ClickSoftware has a market share of about 0.1%. Other major and competing products in this category include:
ClickSoftware Technologies offers automated mobile workforce management and service optimization solutions for enterprise and small businesses, both for mobile and in-house resources.
Looking at ClickSoftware customers by industry, we find that Computer Software (23%), Information Technology and Services (12%), Utilities (12%) and Telecommunications (7%) are the largest segments.
43% of ClickSoftware customers are in United States, 10% are in United Kingdom and 7% are in Canada.