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Companies using Salesforce.com Service Cloud

We have data on 7,726 companies that use Salesforce.com Service Cloud. The companies using Salesforce.com Service Cloud are most often found in United States and in the Information Technology and Services industry. Salesforce.com Service Cloud is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Salesforce.com Service Cloud usage goes back as far as 7 years and 3 months.

If you’re interested in the companies that use Salesforce.com Service Cloud, you may want to check out tawk.to and Zendesk as well.

Who uses Salesforce.com Service Cloud?

Some of the companies that use Salesforce.com Service Cloud include:
Company University of California-Berkeley
Website berkeley.edu
Country United States
Revenue >1000M
Company Size >10000
Company Blackfriars Group
Website blackfriarsgroup.com
Country United Kingdom
Revenue 1M-10M
Company Size >10000

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Salesforce.com Service Cloud Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Salesforce.com Service Cloud has a market share of about 0.6%. Other major and competing products in this category include:

Salesforce.com Service Cloud
Customer Service Management
Salesforce.com Service Cloud market share in Customer Service Management is about 0.59%
7,726
Companies using Salesforce.com Service Cloud
Customer Service Management
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    What is Salesforce.com Service Cloud?

    Service Cloud allows user to manage all of their cases faster and in an unified agent experience.

    Top Industries that use Salesforce.com Service Cloud

    Looking at Salesforce.com Service Cloud customers by industry, we find that Information Technology and Services (21%), Computer Software (14%) and Financial Services (5%) are the largest segments.

    Companies using Salesforce.com Service Cloud - Distribution by industry

    Top Countries that use Salesforce.com Service Cloud

    71% of Salesforce.com Service Cloud customers are in United States and 6% are in United Kingdom.

    Salesforce.com Service Cloud customers by country

    Distribution of companies that use Salesforce.com Service Cloud based on company size (Employees)

    Of all the customers that are using Salesforce.com Service Cloud, 26% are small (<50 employees), 39% are medium-sized and 35% are large (>1000 employees).

    Companies using Salesforce.com Service Cloud, by size (number of employees)

    Distribution of companies that use Salesforce.com Service Cloud based on company size (Revenue)

    Of all the customers that are using Salesforce.com Service Cloud, a majority (56%) are small (<$50M), 30% are large (>$1000M) and 8% are medium-sized.

    Salesforce.com Service Cloud clients - distribution by company revenue

    Target Salesforce.com Service Cloud customers to accomplish your sales and marketing goals.

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