Companies using Salesforce.com Service Cloud
We have found 3,057 companies that use Salesforce.com Service Cloud. The companies using Salesforce.com Service Cloud are most often found in United States and in the Computer Software industry. Salesforce.com Service Cloud is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Salesforce.com Service Cloud usage goes back as far as 4 years and 5 months.
Did you know that Salesforce.com Service Cloud customers are also likely to use Zendesk and tawk.to?
Who uses Salesforce.com Service Cloud?
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Canvs | canvs.org | United States | 1M-10M | 10-50 |
| Marvel Tech | marvelitech.com | India | 1M-10M | 10-50 |
| ItemMaster | itemmaster.com | United States | 10M-50M | 50-200 |
| Bross Group LLC | brossgroup.com | United States | 1M-10M | 10-50 |
| TaskUs, LLC. | taskus.com | United States | >1000M | >10000 |
Targeting by install base boosts your number of qualified accounts
Salesforce.com Service Cloud Market Share and Competitors in Customer Service Management
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Salesforce.com Service Cloud has a market share of about 1.0%. Other major and competing products in this category include:
What is Salesforce.com Service Cloud?
Service Cloud allows user to manage all of their cases faster and in an unified agent experience.
Top Industries that use Salesforce.com Service Cloud
Looking at Salesforce.com Service Cloud customers by industry, we find that Computer Software (31%) and Information Technology and Services (8%) are the largest segments.
| Industry | Number of companies |
|---|---|
| Computer Software | 934 |
| Information Technology and Services | 256 |
| Financial Services | 111 |
| Hospital & Health Care | 96 |
| Computer Hardware | 91 |
| Retail | 79 |
| Telecommunications | 60 |
| Insurance | 53 |
| Real Estate | 44 |
| Education Management | 43 |
Top Countries that use Salesforce.com Service Cloud
69% of Salesforce.com Service Cloud customers are in United States and 6% are in United Kingdom.
| Country | Number of companies |
|---|---|
| United States | 2098 |
| United Kingdom | 182 |
| Canada | 111 |
| India | 83 |
| Australia | 58 |
| France | 35 |
| Netherlands | 32 |
| Germany | 30 |
| Switzerland | 16 |
| New Zealand | 14 |
Distribution of companies that use Salesforce.com Service Cloud based on company size (Employees)
| Employees | Number of companies |
|---|---|
| 1-10 Employees | 158 |
| 10-50 Employees | 521 |
| 50-200 Employees | 485 |
| 200-500 Employees | 297 |
| 500-1000 Employees | 262 |
| 1000-5000 Employees | 332 |
| 5000-10000 Employees | 145 |
| >10000 Employees | 350 |
Distribution of companies that use Salesforce.com Service Cloud based on company size (Revenue)
| Revenue (in USD) | Number of companies |
|---|---|
| 0M-1M | 155 |
| 1M-10M | 645 |
| 10M-50M | 545 |
| 50M-100M | 221 |
| 100M-200M | 213 |
| 200M-1000M | 337 |
| >1000M | 492 |
