Companies using Salesforce.com Service Cloud

We have found 3,057 companies that use Salesforce.com Service Cloud. The companies using Salesforce.com Service Cloud are most often found in United States and in the Computer Software industry. Salesforce.com Service Cloud is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Salesforce.com Service Cloud usage goes back as far as 4 years and 5 months.

Did you know that Salesforce.com Service Cloud customers are also likely to use Zendesk and tawk.to?

Who uses Salesforce.com Service Cloud?

List of the top companies using Salesforce.com Service Cloud :
Company Website Country Revenue Company Size
Canvs canvs.org United States 1M-10M 10-50
Marvel Tech marvelitech.com India 1M-10M 10-50
ItemMaster itemmaster.com United States 10M-50M 50-200
Bross Group LLC brossgroup.com United States 1M-10M 10-50
TaskUs, LLC. taskus.com United States >1000M >10000

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Salesforce.com Service Cloud Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Salesforce.com Service Cloud has a market share of about 1.0%. Other major and competing products in this category include:

Salesforce.com Service Cloud
Customer Service Management
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3,057
Companies using Salesforce.com Service Cloud
Salesforce.com Service Cloud market share in Customer Service Management is about 0.96%
Customer Service Management

What is Salesforce.com Service Cloud?

Service Cloud allows user to manage all of their cases faster and in an unified agent experience.

Top Industries that use Salesforce.com Service Cloud

Top Industries that use Salesforce.com Service Cloud

Looking at Salesforce.com Service Cloud customers by industry, we find that Computer Software (31%) and Information Technology and Services (8%) are the largest segments.

Companies using Salesforce.com Service Cloud - Distribution by industry
Companies that use Salesforce.com Service Cloud, by industry :
Industry Number of companies
Computer Software 934
Information Technology and Services 256
Financial Services 111
Hospital & Health Care 96
Computer Hardware 91
Retail 79
Telecommunications 60
Insurance 53
Real Estate 44
Education Management 43

Top Countries that use Salesforce.com Service Cloud

Top Countries that use Salesforce.com Service Cloud

69% of Salesforce.com Service Cloud customers are in United States and 6% are in United Kingdom.

Salesforce.com Service Cloud customers by country
Companies that use Salesforce.com Service Cloud, by country :
Country Number of companies
United States 2098
United Kingdom 182
Canada 111
India 83
Australia 58
France 35
Netherlands 32
Germany 30
Switzerland 16
New Zealand 14

Distribution of companies that use Salesforce.com Service Cloud based on company size (Employees)

Distribution of companies that use Salesforce.com Service Cloud based on company size (Employees)
Of all the companies that are using Salesforce.com Service Cloud,26% are small (<50 employees), 41% are medium-sized and 33% are large (>1000 employees).
Companies using Salesforce.com Service Cloud, by size (number of employees)
Companies that use Salesforce.com Service Cloud, by employees :
Employees Number of companies
1-10 Employees 158
10-50 Employees 521
50-200 Employees 485
200-500 Employees 297
500-1000 Employees 262
1000-5000 Employees 332
5000-10000 Employees 145
>10000 Employees 350

Distribution of companies that use Salesforce.com Service Cloud based on company size (Revenue)

Distribution of companies that use Salesforce.com Service Cloud based on company size (Revenue)
Of all the companies that are using Salesforce.com Service Cloud, 43% are small (<$50M), 18% are medium-sized and 31% are large (>$1000M).
Salesforce.com Service Cloud clients - distribution by company revenue
Companies that use Salesforce.com Service Cloud, by revenue :
Revenue (in USD) Number of companies
0M-1M 155
1M-10M 645
10M-50M 545
50M-100M 221
100M-200M 213
200M-1000M 337
>1000M 492

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.