We have data on 27 companies that use Jitbit Helpdesk. Jitbit Helpdesk is most often used by companies with 200-500 employees and 50M-100M dollars in revenue. Our data for Jitbit Helpdesk usage goes back as far as 6 years and 3 months.
|Company||Verizon Communications Inc.|
|Company||American Heritage Credit Union|
|Company||CRN International, Inc.|
|Company||International Trade Centre|
|Verizon Communications Inc.||verizon.com||United States||>1000M||>10000|
|American Heritage Credit Union||americanheritagecu.org||United States||50M-100M||500-1000|
|CRN International, Inc.||crnradio.com||United States||50M-100M||200-500|
|Clover Imaging||cloverimaging.com||United States||>1000M||500-1000|
|International Trade Centre||intracen.org||Switzerland||50M-100M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Jitbit Helpdesk has a market share of about 0.1%. Other major and competing products in this category include:
Jitbit Helpdesk includes an integrated discussion forum for every ticket, where customers and technicians post updates and interact with each other. The updates can be posted via email or the web-app.
71% of Jitbit Helpdesk customers are in United States.
Of all the customers that are using Jitbit Helpdesk, 5% are small (<50 employees), 49% are medium-sized and 20% are large (>1000 employees).
Of all the customers that are using Jitbit Helpdesk, 0% are small (<$50M), 47% are medium-sized and 16% are large (>$1000M).