Companies using Jitbit Helpdesk
We have data on 18 companies that use Jitbit Helpdesk. The companies using Jitbit Helpdesk are most often found in United States and in the Computer Software industry. Jitbit Helpdesk is most often used by companies with 10-50 employees and 10M-50M dollars in revenue. Our data for Jitbit Helpdesk usage goes back as far as 4 years and 1 months.
Who uses Jitbit Helpdesk?
| Company | Premier Sotheby's International Realty, Inc. |
| Website | premiersothebysrealty.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | North Atlantic Industries, Inc. |
| Website | naii.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | CRN International, Inc. |
| Website | crnradio.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Innovari, Inc. |
| Website | innovari.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Broadridge Financial Solutions, Inc. |
| Website | broadridge.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Premier Sotheby's International Realty, Inc. | premiersothebysrealty.com | United States | 100M-200M | 500-1000 |
| North Atlantic Industries, Inc. | naii.com | United States | 10M-50M | 50-200 |
| CRN International, Inc. | crnradio.com | United States | 10M-50M | 50-200 |
| Innovari, Inc. | innovari.com | United States | 10M-50M | 50-200 |
| Broadridge Financial Solutions, Inc. | broadridge.com | United States | >1000M | >10000 |
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Jitbit Helpdesk Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Jitbit Helpdesk has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Jitbit Helpdesk?
Jitbit Helpdesk includes an integrated discussion forum for every ticket, where customers and technicians post updates and interact with each other. The updates can be posted via email or the web-app.
Top Industries that use Jitbit Helpdesk
Looking at Jitbit Helpdesk customers by industry, we find that Computer Software (17%), Hospital & Health Care (6%) and Credit Unions (6%) are the largest segments.
Top Countries that use Jitbit Helpdesk
85% of Jitbit Helpdesk customers are in United States.
Distribution of companies that use Jitbit Helpdesk based on company size (Employees)
Of all the customers that are using Jitbit Helpdesk, 23% are small (<50 employees), 47% are medium-sized and 2% are large (>1000 employees).
Distribution of companies that use Jitbit Helpdesk based on company size (Revenue)
Of all the customers that are using Jitbit Helpdesk, a majority (52%) are small (<$50M), 0% are large (>$1000M) and 12% are medium-sized.
