Companies using Jitbit Helpdesk

We have data on 15 companies that use Jitbit Helpdesk. The companies using Jitbit Helpdesk are most often found in United States and in the Computer Software industry. Jitbit Helpdesk is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Jitbit Helpdesk usage goes back as far as 3 years and 5 months.

If you’re interested in the companies that use Jitbit Helpdesk, you may want to check out tawk.to and Zendesk as well.

Who uses Jitbit Helpdesk?

Some of the companies that use Jitbit Helpdesk include:
Company Website Country Revenue Company Size
Broadridge Financial Solutions, Inc. broadridge.com United States >1000M >10000
Innovari, Inc. innovari.com United States 10M-50M 50-200
North Atlantic Industries, Inc. naii.com United States 10M-50M 50-200
CRN International, Inc. crnradio.com United States 10M-50M 50-200
HORIZON CREDIT UNION hzcu.org United States 10M-50M 200-500

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Jitbit Helpdesk Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Jitbit Helpdesk has a market share of about 0.1%. Other major and competing products in this category include:

Jitbit Helpdesk
Customer Service Management
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15
Companies using Jitbit Helpdesk
Jitbit Helpdesk market share in Customer Service Management is about 0.0%
Customer Service Management

What is Jitbit Helpdesk?

Jitbit Helpdesk includes an integrated discussion forum for every ticket, where customers and technicians post updates and interact with each other. The updates can be posted via email or the web-app.

Top Industries that use Jitbit Helpdesk

Top Industries that use Jitbit Helpdesk

Looking at Jitbit Helpdesk customers by industry, we find that Computer Software (21%) and Credit Unions (7%) are the largest segments.

Companies using Jitbit Helpdesk - Distribution by industry

Top Countries that use Jitbit Helpdesk

Top Countries that use Jitbit Helpdesk

82% of Jitbit Helpdesk customers are in United States.

Jitbit Helpdesk customers by country

Distribution of companies that use Jitbit Helpdesk based on company size (Employees)

Distribution of companies that use Jitbit Helpdesk based on company size (Employees)
Of all the customers that are using Jitbit Helpdesk,a majority (50%) are medium-sized, 2% are large ( >1000 employees) and 14 are small (<50 employees).
Companies using Jitbit Helpdesk, by size (number of employees)

Distribution of companies that use Jitbit Helpdesk based on company size (Revenue)

Distribution of companies that use Jitbit Helpdesk based on company size (Revenue)
Of all the customers that are using Jitbit Helpdesk, 49% are small (<$50M), 15% are medium-sized and 0% are large (>$1000M).
Jitbit Helpdesk clients - distribution by company revenue

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