Companies using Jitbit Helpdesk
We have data on 27 companies that use Jitbit Helpdesk. Jitbit Helpdesk is most often used by companies with 200-500 employees and 100M-200M dollars in revenue. Our data for Jitbit Helpdesk usage goes back as far as 7 years and 3 months.
Who uses Jitbit Helpdesk?
| Company | Santa Cruz Bicycles |
| Website | santacruzbicycles.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 200-500 |
| Company | PETstock |
| Website | petstock.com.au |
| Country | Australia |
| Revenue | 100M-200M |
| Company Size | 1000-5000 |
| Company | American Heritage Credit Union |
| Website | americanheritagecu.org |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | 500-1000 |
| Company | Verizon Communications Inc. |
| Website | verizon.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Ricoh USA, Inc. |
| Website | ricoh-usa.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Santa Cruz Bicycles | santacruzbicycles.com | United States | 100M-200M | 200-500 |
| PETstock | petstock.com.au | Australia | 100M-200M | 1000-5000 |
| American Heritage Credit Union | americanheritagecu.org | United States | 50M-100M | 500-1000 |
| Verizon Communications Inc. | verizon.com | United States | >1000M | >10000 |
| Ricoh USA, Inc. | ricoh-usa.com | United States | >1000M | >10000 |
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Jitbit Helpdesk Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Jitbit Helpdesk has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Jitbit Helpdesk?
Jitbit Helpdesk includes an integrated discussion forum for every ticket, where customers and technicians post updates and interact with each other. The updates can be posted via email or the web-app.
Top Countries that use Jitbit Helpdesk
75% of Jitbit Helpdesk customers are in United States.
Distribution of companies that use Jitbit Helpdesk based on company size (Employees)
Of all the customers that are using Jitbit Helpdesk, a majority (57%) are medium-sized, 16% are large ( >1000 employees) and 5 are small (<50 employees).
Distribution of companies that use Jitbit Helpdesk based on company size (Revenue)
Of all the customers that are using Jitbit Helpdesk, 20% are small (<$50M), 39% are medium-sized and 19% are large (>$1000M).
