We have data on 18 companies that use Jitbit Helpdesk. The companies using Jitbit Helpdesk are most often found in United States and in the Computer Software industry. Jitbit Helpdesk is most often used by companies with 10-50 employees and 10M-50M dollars in revenue. Our data for Jitbit Helpdesk usage goes back as far as 4 years and 1 months.
|Company||Premier Sotheby's International Realty, Inc.|
|Company||North Atlantic Industries, Inc.|
|Company||CRN International, Inc.|
|Company||Broadridge Financial Solutions, Inc.|
|Premier Sotheby's International Realty, Inc.||premiersothebysrealty.com||United States||100M-200M||500-1000|
|North Atlantic Industries, Inc.||naii.com||United States||10M-50M||50-200|
|CRN International, Inc.||crnradio.com||United States||10M-50M||50-200|
|Innovari, Inc.||innovari.com||United States||10M-50M||50-200|
|Broadridge Financial Solutions, Inc.||broadridge.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Jitbit Helpdesk has a market share of about 0.1%. Other major and competing products in this category include:
Jitbit Helpdesk includes an integrated discussion forum for every ticket, where customers and technicians post updates and interact with each other. The updates can be posted via email or the web-app.
Looking at Jitbit Helpdesk customers by industry, we find that Computer Software (17%), Hospital & Health Care (6%) and Credit Unions (6%) are the largest segments.
85% of Jitbit Helpdesk customers are in United States.
Of all the customers that are using Jitbit Helpdesk, 23% are small (<50 employees), 47% are medium-sized and 2% are large (>1000 employees).
Of all the customers that are using Jitbit Helpdesk, a majority (52%) are small (<$50M), 0% are large (>$1000M) and 12% are medium-sized.