We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Helpjuice has a market share of about 0.1%. Other major and competing products in this category include:

Helpjuice is a simple and easy-to-use knowledge base that will answer your customers questions, without them having to email support.

Top Industries that use Helpjuice

Top Industries that use Helpjuice

Looking at Helpjuice customers by industry, we find that Computer Software (14%), Information Technology and Services (14%), Financial Services (8%) and Internet (8%) are the largest segments.

Top Countries that use Helpjuice

Top Countries that use Helpjuice

61% of Helpjuice customers are in United States.

Distribution of companies that use Helpjuice based on company size (Employees)

Distribution of companies that use Helpjuice based on company size (Employees)

Of all the customers that are using Helpjuice, a majority (59%) are medium-sized, 15% are large ( >1000 employees) and 15 are small (<50 employees).

Distribution of companies that use Helpjuice based on company size (Revenue)

Distribution of companies that use Helpjuice based on company size (Revenue)

Of all the customers that are using Helpjuice, 43% are small (<$50M), 16% are medium-sized and 28% are large (>$1000M).