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Companies using LiveChat

We have data on 36,557 companies that use LiveChat. The companies using LiveChat are most often found in United States and in the Retail industry. LiveChat is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for LiveChat usage goes back as far as 4 years and 4 months.

If you’re interested in the companies that use LiveChat, you may want to check out Zendesk and tawk.to as well.

Who uses LiveChat?

Some of the companies that use LiveChat include:
Company Core BTS, Inc.
Website corebts.com
Country United States
Revenue 50M-100M
Company Size 500-1000
Company The Royal Australasian College of Physicians
Website racp.edu.au
Country Australia
Revenue 10M-50M
Company Size 200-500
Company Petrosoft LLC
Website petrosoftinc.com
Country United States
Revenue 10M-50M
Company Size 200-500
Company Connecticut Innovations
Website ctinnovations.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company [email protected], Inc.
Website netatwork.com
Country United States
Revenue 10M-50M
Company Size 200-500

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LiveChat Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, LiveChat has a market share of about 6.5%. Other major and competing products in this category include:

LiveChat
Customer Service Management
LiveChat market share in Customer Service Management is about 6.5%
36,557
Companies using LiveChat
Customer Service Management
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    What is LiveChat?

    LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities.

    Top Industries that use LiveChat

    Looking at LiveChat customers by industry, we find that Retail (7%) is the largest segment.

    Companies using LiveChat - Distribution by industry

    Top Countries that use LiveChat

    41% of LiveChat customers are in United States, 12% are in United Kingdom, 7% are in Australia and 6% are in Canada.

    LiveChat customers by country

    Distribution of companies that use LiveChat based on company size (Employees)

    Of all the customers that are using LiveChat, a majority (69%) are small (<50 employees), 6% are large (>1000 employees) and 26% are medium-sized.

    Companies using LiveChat, by size (number of employees)

    Distribution of companies that use LiveChat based on company size (Revenue)

    Of all the customers that are using LiveChat, a majority (75%) are small (<$50M), 6% are large (>$1000M) and 13% are medium-sized.

    LiveChat clients - distribution by company revenue

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