We have found 708 companies that use eGain. The companies using eGain are most often found in United States and in the Computer Software industry. eGain is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for eGain usage goes back as far as 4 years and 2 months.
|HMS Technologies, Inc.||hmstech.com||United States||10M-50M||50-200|
|Cambridge Assessment||cambridgeassessment.org.uk||United Kingdom||200M-1000M||1000-5000|
|Cooper Companies Inc||coopercos.com||United States||>1000M||>10000|
|Ecolab Inc||ecolab.com||United States||>1000M||>10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Relationship Management (CRM). In the Customer Relationship Management (CRM) category, eGain has a market share of about 0.3%. Other major and competing products in this category include:
eGain Corporation (formerly known as eGain Communications Corporation) iis a customer engagement cloud solutions company, traded on the NASDAQ. It is best known for its suite of knowledge-powered software applications used by omnichannel contact centers, customer service organizations and digital business teams.
Looking at eGain customers by industry, we find that Computer Software (19%), Telecommunications (7%), Retail (7%) and Financial Services (5%) are the largest segments.
|Industry||Number of companies|
|Information Technology and Services||30|
|Hospital & Health Care||16|
50% of eGain customers are in United States, 11% are in United Kingdom and 5% are in India.
|Country||Number of companies|
|Employees||Number of companies|
|Revenue (in USD)||Number of companies|