Companies using eGain

We have data on 690 companies that use eGain. The companies using eGain are most often found in United States and in the Computer Software industry. eGain is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for eGain usage goes back as far as 4 years and 6 months.

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Who uses eGain?

Some of the companies that use eGain include:
Company Website Country Revenue Company Size
Encore Event Technologies, Inc. encore-us.com United States 200M-1000M 1000-5000
Travel Leaders Group, LLC travelleadersgroup.com United States 200M-1000M 1000-5000
Cambridge Assessment cambridgeassessment.org.uk United Kingdom 200M-1000M 1000-5000
ASOS.com Limited asos.com United Kingdom 200M-1000M 1000-5000
Promethean Limited prometheanworld.com United Kingdom 50M-100M 500-1000

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eGain Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, eGain has a market share of about 0.2%. Other major and competing products in this category include:

eGain
Customer Service Management
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690
Companies using eGain
eGain market share in Customer Service Management is about 0.23%
Customer Service Management

What is eGain?

eGain Corporation (formerly known as eGain Communications Corporation) iis a customer engagement cloud solutions company, traded on the NASDAQ. It is best known for its suite of knowledge-powered software applications used by omnichannel contact centers, customer service organizations and digital business teams.

Top Industries that use eGain

Top Industries that use eGain

Looking at eGain customers by industry, we find that Computer Software (20%), Telecommunications (8%), Retail (7%), Financial Services (5%) and Insurance (5%) are the largest segments.

Companies using eGain - Distribution by industry

Top Countries that use eGain

Top Countries that use eGain

53% of eGain customers are in United States, 12% are in United Kingdom and 6% are in India.

eGain customers by country

Distribution of companies that use eGain based on company size (Employees)

Distribution of companies that use eGain based on company size (Employees)
Of all the companies that are using eGain,a majority (51%) are large (>1000 employees), 16% are small (<50 employees) and 33% are medium-sized.
Companies using eGain, by size (number of employees)

Distribution of companies that use eGain based on company size (Revenue)

Distribution of companies that use eGain based on company size (Revenue)
Of all the companies that are using eGain, 29% are small (<$50M), 16% are medium-sized and 49% are large (>$1000M).
eGain clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.