Companies using eGain

We have found 708 companies that use eGain. The companies using eGain are most often found in United States and in the Computer Software industry. eGain is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for eGain usage goes back as far as 4 years and 2 months.

Did you know that eGain customers are also likely to use Salesforce.com CRM and Microsoft Dynamics CRM?

Who uses eGain?

List of the top companies using eGain :
Company Website Country Revenue Company Size
HMS Technologies, Inc. hmstech.com United States 10M-50M 50-200
Cambridge Assessment cambridgeassessment.org.uk United Kingdom 200M-1000M 1000-5000
Cooper Companies Inc coopercos.com United States >1000M >10000
Ecolab Inc ecolab.com United States >1000M >10000
Chubb Limited chubb.com Switzerland >1000M >10000

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eGain Market Share and Competitors in Customer Relationship Management (CRM)

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Relationship Management (CRM). In the Customer Relationship Management (CRM) category, eGain has a market share of about 0.3%. Other major and competing products in this category include:

eGain
Customer Relationship Management (CRM)
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708
Companies using eGain
eGain market share in Customer Relationship Management (CRM) is about 0.27%
Customer Relationship Management (CRM)

What is eGain?

eGain Corporation (formerly known as eGain Communications Corporation) iis a customer engagement cloud solutions company, traded on the NASDAQ. It is best known for its suite of knowledge-powered software applications used by omnichannel contact centers, customer service organizations and digital business teams.

Top Industries that use eGain

Top Industries that use eGain

Looking at eGain customers by industry, we find that Computer Software (19%), Telecommunications (7%), Retail (7%) and Financial Services (5%) are the largest segments.

Companies using eGain - Distribution by industry
Companies that use eGain, by industry :
Industry Number of companies
Computer Software 135
Telecommunications 47
Retail 45
Financial Services 36
Information Technology and Services 30
Insurance 29
Banking 25
Utilities 17
Higher Education 17
Hospital & Health Care 16

Top Countries that use eGain

Top Countries that use eGain

50% of eGain customers are in United States, 11% are in United Kingdom and 5% are in India.

eGain customers by country
Companies that use eGain, by country :
Country Number of companies
United States 355
United Kingdom 76
India 38
Canada 18
Netherlands 13
France 12
Spain 8
Ireland 8
Germany 8
Switzerland 7

Distribution of companies that use eGain based on company size (Employees)

Distribution of companies that use eGain based on company size (Employees)
Of all the companies that are using eGain,a majority (50%) are large (>1000 employees), 16% are small (<50 employees) and 33% are medium-sized.
Companies using eGain, by size (number of employees)
Companies that use eGain, by employees :
Employees Number of companies
1-10 Employees 15
10-50 Employees 55
50-200 Employees 68
200-500 Employees 48
500-1000 Employees 49
1000-5000 Employees 101
5000-10000 Employees 36
>10000 Employees 152

Distribution of companies that use eGain based on company size (Revenue)

Distribution of companies that use eGain based on company size (Revenue)
Of all the companies that are using eGain, 29% are small (<$50M), 16% are medium-sized and 48% are large (>$1000M).
eGain clients - distribution by company revenue
Companies that use eGain, by revenue :
Revenue (in USD) Number of companies
0M-1M 16
1M-10M 77
10M-50M 81
50M-100M 36
100M-200M 36
200M-1000M 104
>1000M 192

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.