Companies using eGain

We have found 708 companies that use eGain. The companies using eGain are most often found in United States and in the Computer Software industry. eGain is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for eGain usage goes back as far as 4 years and 2 months.

Did you know that eGain customers are also likely to use Salesforce.com CRM and Microsoft Dynamics CRM?

Who uses eGain?

List of the top companies using eGain :
Company	Website	Country	Revenue	Company Size
HMS Technologies, Inc.	hmstech.com	United States	10M-50M	50-200
Cambridge Assessment	cambridgeassessment.org.uk	United Kingdom	200M-1000M	1000-5000
Cooper Companies Inc	coopercos.com	United States	>1000M	>10000
Ecolab Inc	ecolab.com	United States	>1000M	>10000
Chubb Limited	chubb.com	Switzerland	>1000M	>10000

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eGain Market Share and Competitors in Customer Relationship Management (CRM)

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Relationship Management (CRM). In the Customer Relationship Management (CRM) category, eGain has a market share of about 0.3%. Other major and competing products in this category include:

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708

Companies using eGain

Customer Relationship Management (CRM)

What is eGain?

eGain Corporation (formerly known as eGain Communications Corporation) iis a customer engagement cloud solutions company, traded on the NASDAQ. It is best known for its suite of knowledge-powered software applications used by omnichannel contact centers, customer service organizations and digital business teams.

Top Industries that use eGain

Looking at eGain customers by industry, we find that Computer Software (19%), Telecommunications (7%), Retail (7%) and Financial Services (5%) are the largest segments.

Companies that use eGain, by industry :
Industry	Number of companies
Computer Software	135
Telecommunications	47
Retail	45
Financial Services	36
Information Technology and Services	30
Insurance	29
Banking	25
Utilities	17
Higher Education	17
Hospital & Health Care	16

Top Countries that use eGain

50% of eGain customers are in United States, 11% are in United Kingdom and 5% are in India.

Companies that use eGain, by country :
Country	Number of companies
United States	355
United Kingdom	76
India	38
Canada	18
Netherlands	13
France	12
Spain	8
Ireland	8
Germany	8
Switzerland	7

Distribution of companies that use eGain based on company size (Employees)

Of all the companies that are using eGain,a majority (50%) are large (>1000 employees), 16% are small (<50 employees) and 33% are medium-sized.

Companies that use eGain, by employees :
Employees	Number of companies
1-10 Employees	15
10-50 Employees	55
50-200 Employees	68
200-500 Employees	48
500-1000 Employees	49
1000-5000 Employees	101
5000-10000 Employees	36
>10000 Employees	152