Companies using Oracle Service Cloud (formerly RightNow)

We have found 1,136 companies that use Oracle Service Cloud (formerly RightNow). The companies using Oracle Service Cloud (formerly RightNow) are most often found in United States and in the Computer Software industry. Oracle Service Cloud (formerly RightNow) is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Oracle Service Cloud (formerly RightNow) usage goes back as far as 2 years and 8 months.

Did you know that Oracle Service Cloud (formerly RightNow) customers are also likely to use Zendesk and tawk.to?

Who uses Oracle Service Cloud (formerly RightNow)?

List of the top companies using Oracle Service Cloud (formerly RightNow) :
Company Website Country Revenue Company Size
SAG-AFTRA sagaftra.org United States 100M-200M 500-1000
Kindred Group PLC kindredgroup.com Malta >1000M 1000-5000
Asurion, LLC asurion.com United States >1000M >10000
Chubb Limited chubb.com Switzerland >1000M >10000
Willis Towers Watson willistowerswatson.com United Kingdom >1000M >10000

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Oracle Service Cloud (formerly RightNow) Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Oracle Service Cloud (formerly RightNow) has a market share of about 0.4%. Other major and competing products in this category include:

Oracle Service Cloud (formerly RightNow)
Customer Service Management
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1,136
Companies using Oracle Service Cloud (formerly RightNow)
Oracle Service Cloud (formerly RightNow) market share in Customer Service Management is about 0.36%
Customer Service Management

What is Oracle Service Cloud (formerly RightNow)?

Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Oracle Cloud.

Top Industries that use Oracle Service Cloud (formerly RightNow)

Top Industries that use Oracle Service Cloud (formerly RightNow)

Looking at Oracle Service Cloud (formerly RightNow) customers by industry, we find that Computer Software (27%), Information Technology and Services (11%) and Retail (5%) are the largest segments.

Companies using Oracle Service Cloud (formerly RightNow) - Distribution by industry
Companies that use Oracle Service Cloud (formerly RightNow), by industry :
Industry Number of companies
Computer Software 302
Information Technology and Services 119
Retail 57
Telecommunications 38
Computer Hardware 33
Education Management 31
Financial Services 27
Higher Education 26
Government Administration 21
Banking 21

Top Countries that use Oracle Service Cloud (formerly RightNow)

Top Countries that use Oracle Service Cloud (formerly RightNow)

57% of Oracle Service Cloud (formerly RightNow) customers are in United States and 8% are in United Kingdom.

Oracle Service Cloud (formerly RightNow) customers by country
Companies that use Oracle Service Cloud (formerly RightNow), by country :
Country Number of companies
United States 651
United Kingdom 86
Australia 49
India 48
Canada 25
Germany 22
Netherlands 21
Brazil 14
France 12
Argentina 10

Distribution of companies that use Oracle Service Cloud (formerly RightNow) based on company size (Employees)

Distribution of companies that use Oracle Service Cloud (formerly RightNow) based on company size (Employees)
Of all the companies that are using Oracle Service Cloud (formerly RightNow),16% are small (<50 employees), 38% are medium-sized and 45% are large (>1000 employees).
Companies using Oracle Service Cloud (formerly RightNow), by size (number of employees)
Companies that use Oracle Service Cloud (formerly RightNow), by employees :
Employees Number of companies
1-10 Employees 35
10-50 Employees 99
50-200 Employees 163
200-500 Employees 103
500-1000 Employees 88
1000-5000 Employees 153
5000-10000 Employees 71
>10000 Employees 205

Distribution of companies that use Oracle Service Cloud (formerly RightNow) based on company size (Revenue)

Distribution of companies that use Oracle Service Cloud (formerly RightNow) based on company size (Revenue)
Of all the companies that are using Oracle Service Cloud (formerly RightNow), 32% are small (<$50M), 18% are medium-sized and 44% are large (>$1000M).
Oracle Service Cloud (formerly RightNow) clients - distribution by company revenue
Companies that use Oracle Service Cloud (formerly RightNow), by revenue :
Revenue (in USD) Number of companies
0M-1M 38
1M-10M 139
10M-50M 182
50M-100M 72
100M-200M 73
200M-1000M 168
>1000M 282

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.