Companies using Oracle Service Cloud (formerly RightNow)
We have data on 1,935 companies that use Oracle Service Cloud (formerly RightNow). The companies using Oracle Service Cloud (formerly RightNow) are most often found in United States and in the Information Technology and Services industry. Oracle Service Cloud (formerly RightNow) is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Oracle Service Cloud (formerly RightNow) usage goes back as far as 6 years and 8 months.
Who uses Oracle Service Cloud (formerly RightNow)?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | HTS Inc. Consultants |
| Website | htshouston.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 500-1000 |
| Company | Panasonic Corp |
| Website | panasonic.com |
| Country | Japan |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | eBay Inc. |
| Website | ebay.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Therap Services |
| Website | therapservices.net |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| HTS Inc. Consultants | htshouston.com | United States | 10M-50M | 500-1000 |
| Panasonic Corp | panasonic.com | Japan | >1000M | >10000 |
| eBay Inc. | ebay.com | United States | >1000M | >10000 |
| Therap Services | therapservices.net | United States | 50M-100M | 200-500 |
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Oracle Service Cloud (formerly RightNow) Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Oracle Service Cloud (formerly RightNow) has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Oracle Service Cloud (formerly RightNow)?
Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Oracle Cloud.
Top Industries that use Oracle Service Cloud (formerly RightNow)
Looking at Oracle Service Cloud (formerly RightNow) customers by industry, we find that Information Technology and Services (21%), Computer Software (8%) and Retail (6%) are the largest segments.
Top Countries that use Oracle Service Cloud (formerly RightNow)
57% of Oracle Service Cloud (formerly RightNow) customers are in United States and 8% are in United Kingdom.
Distribution of companies that use Oracle Service Cloud (formerly RightNow) based on company size (Employees)
Of all the customers that are using Oracle Service Cloud (formerly RightNow), 18% are small (<50 employees), 34% are medium-sized and 48% are large (>1000 employees).
Distribution of companies that use Oracle Service Cloud (formerly RightNow) based on company size (Revenue)
Of all the customers that are using Oracle Service Cloud (formerly RightNow), 31% are small (<$50M), 15% are medium-sized and 49% are large (>$1000M).
