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Companies using Oracle Service Cloud (formerly RightNow)

We have data on 1,532 companies that use Oracle Service Cloud (formerly RightNow). The companies using Oracle Service Cloud (formerly RightNow) are most often found in United States and in the Computer Software industry. Oracle Service Cloud (formerly RightNow) is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Oracle Service Cloud (formerly RightNow) usage goes back as far as 4 years and 11 months.

If you’re interested in the companies that use Oracle Service Cloud (formerly RightNow), you may want to check out Zendesk and tawk.to as well.

Who uses Oracle Service Cloud (formerly RightNow)?

Some of the companies that use Oracle Service Cloud (formerly RightNow) include:
Company Enterprise Holdings
Website enterpriseholdings.com
Country United States
Revenue >1000M
Company Size >10000
Company Blackfriars Group
Website blackfriarsgroup.com
Country United Kingdom
Revenue 1M-10M
Company Size 10-50
Company Comcast Corporation
Website xfinity.com
Country United States
Revenue >1000M
Company Size >10000

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Oracle Service Cloud (formerly RightNow) Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Oracle Service Cloud (formerly RightNow) has a market share of about 0.2%. Other major and competing products in this category include:

Oracle Service Cloud (formerly RightNow)
Customer Service Management
Oracle Service Cloud (formerly RightNow) market share in Customer Service Management is about 0.25%
1,532
Companies using Oracle Service Cloud (formerly RightNow)
Customer Service Management
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    What is Oracle Service Cloud (formerly RightNow)?

    Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Oracle Cloud.

    Top Industries that use Oracle Service Cloud (formerly RightNow)

    Looking at Oracle Service Cloud (formerly RightNow) customers by industry, we find that Computer Software (22%), Information Technology and Services (15%) and Retail (6%) are the largest segments.

    Companies using Oracle Service Cloud (formerly RightNow) - Distribution by industry

    Top Countries that use Oracle Service Cloud (formerly RightNow)

    64% of Oracle Service Cloud (formerly RightNow) customers are in United States and 6% are in United Kingdom.

    Oracle Service Cloud (formerly RightNow) customers by country

    Distribution of companies that use Oracle Service Cloud (formerly RightNow) based on company size (Employees)

    Of all the customers that are using Oracle Service Cloud (formerly RightNow), 20% are small (<50 employees), 36% are medium-sized and 44% are large (>1000 employees).

    Companies using Oracle Service Cloud (formerly RightNow), by size (number of employees)

    Distribution of companies that use Oracle Service Cloud (formerly RightNow) based on company size (Revenue)

    Of all the customers that are using Oracle Service Cloud (formerly RightNow), 44% are small (<$50M), 7% are medium-sized and 42% are large (>$1000M).

    Oracle Service Cloud (formerly RightNow) clients - distribution by company revenue

    Target Oracle Service Cloud (formerly RightNow) customers to accomplish your sales and marketing goals.

    Customize Oracle Service Cloud (formerly RightNow) users by location, employees, revenue, industry, and more.

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