We have found 1,136 companies that use Oracle Service Cloud (formerly RightNow). The companies using Oracle Service Cloud (formerly RightNow) are most often found in United States and in the Computer Software industry. Oracle Service Cloud (formerly RightNow) is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Oracle Service Cloud (formerly RightNow) usage goes back as far as 2 years and 8 months.
|Kindred Group PLC||kindredgroup.com||Malta||>1000M||1000-5000|
|Asurion, LLC||asurion.com||United States||>1000M||>10000|
|Willis Towers Watson||willistowerswatson.com||United Kingdom||>1000M||>10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Oracle Service Cloud (formerly RightNow) has a market share of about 0.4%. Other major and competing products in this category include:
Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Oracle Cloud.
Looking at Oracle Service Cloud (formerly RightNow) customers by industry, we find that Computer Software (27%), Information Technology and Services (11%) and Retail (5%) are the largest segments.
|Industry||Number of companies|
|Information Technology and Services||119|
57% of Oracle Service Cloud (formerly RightNow) customers are in United States and 8% are in United Kingdom.
|Country||Number of companies|
|Employees||Number of companies|
|Revenue (in USD)||Number of companies|