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Companies using Oracle Service Cloud (formerly RightNow)

We have data on 1,935 companies that use Oracle Service Cloud (formerly RightNow). The companies using Oracle Service Cloud (formerly RightNow) are most often found in United States and in the Information Technology and Services industry. Oracle Service Cloud (formerly RightNow) is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Oracle Service Cloud (formerly RightNow) usage goes back as far as 6 years and 6 months.

If you’re interested in the companies that use Oracle Service Cloud (formerly RightNow), you may want to check out tawk.to and Zendesk as well.

Who uses Oracle Service Cloud (formerly RightNow)?

Some of the companies that use Oracle Service Cloud (formerly RightNow) include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company HTS Inc. Consultants
Website htshouston.com
Country United States
Revenue 10M-50M
Company Size 500-1000
Company Panasonic Corp
Website panasonic.com
Country Japan
Revenue >1000M
Company Size >10000
Company eBay Inc.
Website ebay.com
Country United States
Revenue >1000M
Company Size >10000
Company Therap Services
Website therapservices.net
Country United States
Revenue 50M-100M
Company Size 200-500

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Oracle Service Cloud (formerly RightNow) Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Oracle Service Cloud (formerly RightNow) has a market share of about 0.1%. Other major and competing products in this category include:

Oracle Service Cloud (formerly RightNow)
Customer Service Management
Oracle Service Cloud (formerly RightNow) market share in Customer Service Management is about 0.12%
1,935
Companies using Oracle Service Cloud (formerly RightNow)
Customer Service Management
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    What is Oracle Service Cloud (formerly RightNow)?

    Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Oracle Cloud.

    Top Industries that use Oracle Service Cloud (formerly RightNow)

    Looking at Oracle Service Cloud (formerly RightNow) customers by industry, we find that Information Technology and Services (21%), Computer Software (8%) and Retail (6%) are the largest segments.

    Companies using Oracle Service Cloud (formerly RightNow) - Distribution by industry

    Top Countries that use Oracle Service Cloud (formerly RightNow)

    57% of Oracle Service Cloud (formerly RightNow) customers are in United States and 8% are in United Kingdom.

    Oracle Service Cloud (formerly RightNow) customers by country

    Distribution of companies that use Oracle Service Cloud (formerly RightNow) based on company size (Employees)

    Of all the customers that are using Oracle Service Cloud (formerly RightNow), 18% are small (<50 employees), 34% are medium-sized and 48% are large (>1000 employees).

    Companies using Oracle Service Cloud (formerly RightNow), by size (number of employees)

    Distribution of companies that use Oracle Service Cloud (formerly RightNow) based on company size (Revenue)

    Of all the customers that are using Oracle Service Cloud (formerly RightNow), 31% are small (<$50M), 15% are medium-sized and 49% are large (>$1000M).

    Oracle Service Cloud (formerly RightNow) clients - distribution by company revenue

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