We have data on 23 companies that use Userlane. The companies using Userlane are most often found in United States and in the Computer Software industry. Userlane is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Userlane usage goes back as far as 6 years and 5 months.
|Company||Bayerische Motoren Werke AG|
|Bayerische Motoren Werke AG||bmwgroup.com||Germany||>1000M||>10000|
|Spring Venture||springventuregroup.com||United States||>1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Userlane has a market share of about 0.1%. Other major and competing products in this category include:
Key to Userlane's technology are interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website.
Looking at Userlane customers by industry, we find that Computer Software (13%), Automotive (9%), Financial Services (9%) and Professional Training & Coaching (9%) are the largest segments.
40% of Userlane customers are in United States and 36% are in Germany.
Of all the customers that are using Userlane, 18% are small (<50 employees), 31% are medium-sized and 28% are large (>1000 employees).
Of all the customers that are using Userlane, 37% are small (<$50M), 14% are medium-sized and 28% are large (>$1000M).