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Companies using Userlane

We have data on 23 companies that use Userlane. The companies using Userlane are most often found in United States and in the Computer Software industry. Userlane is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Userlane usage goes back as far as 6 years and 5 months.

If you’re interested in the companies that use Userlane, you may want to check out tawk.to and Zendesk as well.

Who uses Userlane?

Some of the companies that use Userlane include:
Company Bayerische Motoren Werke AG
Website bmwgroup.com
Country Germany
Revenue >1000M
Company Size >10000
Company Personio
Website personio.de
Country Germany
Revenue 10M-50M
Company Size 1000-5000
Company Userlane
Website userlane.com
Country Germany
Revenue 10M-50M
Company Size 50-200
Company Spring Venture
Website springventuregroup.com
Country United States
Revenue >1000M
Company Size 1000-5000
Company Mercedes-benz Canada
Website mercedes-benz.ca
Country Canada
Revenue 200M-1000M
Company Size 1000-5000

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Userlane Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Userlane has a market share of about 0.1%. Other major and competing products in this category include:

Userlane
Customer Service Management
Userlane market share in Customer Service Management is about 0.0%
23
Companies using Userlane
Customer Service Management
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    What is Userlane?

    Key to Userlane's technology are interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website.

    Top Industries that use Userlane

    Looking at Userlane customers by industry, we find that Computer Software (13%), Automotive (9%), Financial Services (9%) and Professional Training & Coaching (9%) are the largest segments.

    Companies using Userlane - Distribution by industry

    Top Countries that use Userlane

    40% of Userlane customers are in United States and 36% are in Germany.

    Userlane customers by country

    Distribution of companies that use Userlane based on company size (Employees)

    Of all the customers that are using Userlane, 18% are small (<50 employees), 31% are medium-sized and 28% are large (>1000 employees).

    Companies using Userlane, by size (number of employees)

    Distribution of companies that use Userlane based on company size (Revenue)

    Of all the customers that are using Userlane, 37% are small (<$50M), 14% are medium-sized and 28% are large (>$1000M).

    Userlane clients - distribution by company revenue

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