We have data on 991 companies that use ServiceMax. The companies using ServiceMax are most often found in United States and in the Computer Software industry. ServiceMax is most often used by companies with 50-200 employees and >1000M dollars in revenue. Our data for ServiceMax usage goes back as far as 6 years and 6 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ServiceMax has a market share of about 0.2%. Other major and competing products in this category include:
ServiceMax is a private company and a provider of field service management solutions for technicians. ServiceMax offers on-demand solutions that automate operational planning such as workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, and installed base entitlements.
Looking at ServiceMax customers by industry, we find that Computer Software (20%), Information Technology and Services (13%), Computer Hardware (6%) and Medical Devices (5%) are the largest segments.
73% of ServiceMax customers are in United States.
Of all the customers that are using ServiceMax, 23% are small (<50 employees), 40% are medium-sized and 36% are large (>1000 employees).
Of all the customers that are using ServiceMax, 40% are small (<$50M), 17% are medium-sized and 34% are large (>$1000M).