We have data on 4,600 companies that use UserVoice. The companies using UserVoice are most often found in United States and in the Computer Software industry. UserVoice is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for UserVoice usage goes back as far as 5 years and 10 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, UserVoice has a market share of about 0.4%. Other major and competing products in this category include:
UserVoice is product management software that aggregates customer feedback to help product managers make data-driven roadmap decisions and prioritize product ideas.
Looking at UserVoice customers by industry, we find that Computer Software (18%), Internet (10%) and Information Technology and Services (7%) are the largest segments.
36% of UserVoice customers are in United States and 6% are in United Kingdom.
Of all the customers that are using UserVoice, a majority (64%) are small (<50 employees), 11% are large (>1000 employees) and 26% are medium-sized.
Of all the customers that are using UserVoice, a majority (74%) are small (<$50M), 13% are large (>$1000M) and 7% are medium-sized.