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Companies using Astute Solutions

We have data on 454 companies that use Astute Solutions. The companies using Astute Solutions are most often found in United States and in the Financial Services industry. Astute Solutions is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Astute Solutions usage goes back as far as 7 years and 8 months.

If you’re interested in the companies that use Astute Solutions, you may want to check out tawk.to and Zendesk as well.

Who uses Astute Solutions?

Some of the companies that use Astute Solutions include:
Company SAP SE
Website sap.com
Country United States
Revenue >1000M
Company Size >10000
Company University of Arizona
Website arizona.edu
Country United States
Revenue >1000M
Company Size >10000
Company Wipro Ltd
Website wipro.com
Country India
Revenue >1000M
Company Size >10000
Company Amazon.com, Inc.
Website amazon.com
Country United States
Revenue >1000M
Company Size >10000
Company Replicon
Website replicon.com
Country Canada
Revenue 100M-200M
Company Size 500-1000

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Astute Solutions Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Astute Solutions has a market share of about 0.1%. Other major and competing products in this category include:

Astute Solutions
Customer Service Management
Astute Solutions market share in Customer Service Management is about 0.03%
454
Companies using Astute Solutions
Customer Service Management
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    What is Astute Solutions?

    Astute Solutions is a software company that develops customer service and knowledge management software for consumer-focused, medium to large companies. Astute Solutions' software and services were developed to help companies improve the quality of their customer service interactions while gaining insight into their consumers' needs. The company's suite of applications includes customer relationship management, knowledge management, call center/contact center automation, and social CRM.

    Top Industries that use Astute Solutions

    Looking at Astute Solutions customers by industry, we find that Financial Services (6%), Retail (6%), Higher Education (5%), Computer Software (5%) and Information Technology and Services (5%) are the largest segments.

    Companies using Astute Solutions - Distribution by industry

    Top Countries that use Astute Solutions

    60% of Astute Solutions customers are in United States, 11% are in United Kingdom and 6% are in Australia.

    Astute Solutions customers by country

    Distribution of companies that use Astute Solutions based on company size (Employees)

    Of all the customers that are using Astute Solutions, a majority (56%) are large (>1000 employees), 15% are small (<50 employees) and 28% are medium-sized.

    Companies using Astute Solutions, by size (number of employees)

    Distribution of companies that use Astute Solutions based on company size (Revenue)

    Of all the customers that are using Astute Solutions, a majority (54%) are large (>$1000M), 27% are small (<$50M) and 13% are medium-sized.

    Astute Solutions clients - distribution by company revenue

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