Companies using Astute Solutions
We have data on 454 companies that use Astute Solutions. The companies using Astute Solutions are most often found in United States and in the Financial Services industry. Astute Solutions is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Astute Solutions usage goes back as far as 7 years and 7 months.
Who uses Astute Solutions?
| Company | SAP SE |
| Website | sap.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | University of Arizona |
| Website | arizona.edu |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Amazon.com, Inc. |
| Website | amazon.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Replicon |
| Website | replicon.com |
| Country | Canada |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| SAP SE | sap.com | United States | >1000M | >10000 |
| University of Arizona | arizona.edu | United States | >1000M | >10000 |
| Wipro Ltd | wipro.com | India | >1000M | >10000 |
| Amazon.com, Inc. | amazon.com | United States | >1000M | >10000 |
| Replicon | replicon.com | Canada | 100M-200M | 500-1000 |
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Astute Solutions Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Astute Solutions has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Astute Solutions?
Astute Solutions is a software company that develops customer service and knowledge management software for consumer-focused, medium to large companies. Astute Solutions' software and services were developed to help companies improve the quality of their customer service interactions while gaining insight into their consumers' needs. The company's suite of applications includes customer relationship management, knowledge management, call center/contact center automation, and social CRM.
Top Industries that use Astute Solutions
Looking at Astute Solutions customers by industry, we find that Financial Services (6%), Retail (6%), Higher Education (5%), Computer Software (5%) and Information Technology and Services (5%) are the largest segments.
Top Countries that use Astute Solutions
60% of Astute Solutions customers are in United States, 11% are in United Kingdom and 6% are in Australia.
Distribution of companies that use Astute Solutions based on company size (Employees)
Of all the customers that are using Astute Solutions, a majority (56%) are large (>1000 employees), 15% are small (<50 employees) and 28% are medium-sized.
Distribution of companies that use Astute Solutions based on company size (Revenue)
Of all the customers that are using Astute Solutions, a majority (54%) are large (>$1000M), 27% are small (<$50M) and 13% are medium-sized.
