We have data on 473 companies that use Astute Solutions. The companies using Astute Solutions are most often found in United States and in the Financial Services industry. Astute Solutions is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Astute Solutions usage goes back as far as 5 years and 4 months.
|Company||Red Hat Inc|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Astute Solutions has a market share of about 0.1%. Other major and competing products in this category include:
Astute Solutions is a software company that develops customer service and knowledge management software for consumer-focused, medium to large companies. Astute Solutions' software and services were developed to help companies improve the quality of their customer service interactions while gaining insight into their consumers' needs. The company's suite of applications includes customer relationship management, knowledge management, call center/contact center automation, and social CRM.
Looking at Astute Solutions customers by industry, we find that Financial Services (7%), Information Technology and Services (6%) and Retail (6%) are the largest segments.
63% of Astute Solutions customers are in United States and 15% are in United Kingdom.
Of all the customers that are using Astute Solutions, a majority (55%) are large (>1000 employees), 12% are small (<50 employees) and 31% are medium-sized.
Of all the customers that are using Astute Solutions, 37% are small (<$50M), 6% are medium-sized and 49% are large (>$1000M).