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Companies using Smallchat

We have data on 1,638 companies that use Smallchat. The companies using Smallchat are most often found in United States and in the Computer Software industry. Smallchat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Smallchat usage goes back as far as 3 years and 7 months.

If you’re interested in the companies that use Smallchat, you may want to check out tawk.to and Zendesk as well.

Who uses Smallchat?

Some of the companies that use Smallchat include:
Company Google
Website google.com
Country United States
Revenue >1000M
Company Size >10000
Company cloudIT
Website cloudit.co
Country United States
Revenue 10M-50M
Company Size 50-200
Company HDOnTap
Website hdontap.com
Country United States
Revenue 0M-1M
Company Size 1-10
Company LoveBox
Website lovebox.love
Country France
Revenue 1M-10M
Company Size 10-50
Company Kelly Wynne
Website kellywynne.com
Country United States
Revenue 0M-1M
Company Size 1-10

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Smallchat Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Smallchat has a market share of about 0.1%. Other major and competing products in this category include:

Smallchat
Customer Service Management
Smallchat market share in Customer Service Management is about 0.1%
1,638
Companies using Smallchat
Customer Service Management
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    What is Smallchat?

    Smallchat is a communication tool that integrates with Slack application and helps start conversations with visitors on company's website and convert them into customers. It runs inside Slack and adds a channel, which means no additional software and allows to chat and engage website visitors and team members all in one place.

    Top Industries that use Smallchat

    Looking at Smallchat customers by industry, we find that Computer Software (12%), Information Technology and Services (12%), Marketing and Advertising (6%) and Internet (6%) are the largest segments.

    Companies using Smallchat - Distribution by industry

    Top Countries that use Smallchat

    30% of Smallchat customers are in United States and 7% are in United Kingdom.

    Smallchat customers by country

    Distribution of companies that use Smallchat based on company size (Employees)

    Of all the customers that are using Smallchat, a majority (81%) are small (<50 employees), 3% are large (>1000 employees) and 15% are medium-sized.

    Companies using Smallchat, by size (number of employees)

    Distribution of companies that use Smallchat based on company size (Revenue)

    Of all the customers that are using Smallchat, a majority (81%) are small (<$50M), 0% are large (>$1000M) and 0% are medium-sized.

    Smallchat clients - distribution by company revenue

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