Companies using Smallchat

We have data on 688 companies that use Smallchat. The companies using Smallchat are most often found in United States and in the Computer Software industry. Smallchat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Smallchat usage goes back as far as 1 years.

If you’re interested in the companies that use Smallchat, you may want to check out Zendesk and tawk.to as well.

Who uses Smallchat?

Some of the companies that use Smallchat include:
Company Website Country Revenue Company Size
Epic Web Studios epicwebstudios.com United States 1M-10M 10-50
Diet Code dietco.de India 1M-10M 10-50
Avidian Technologies, Inc. avidian.com United States 1M-10M 10-50
Oregon State University oregonstate.edu United States 200M-1000M 1000-5000
SOLUTION BI solution-bi.com France 1M-10M 50-200

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Smallchat Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Smallchat has a market share of about 0.1%. Other major and competing products in this category include:

Smallchat
Customer Service Management
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688
Companies using Smallchat
Smallchat market share in Customer Service Management is about 0.12%
Customer Service Management

What is Smallchat?

Smallchat is a communication tool that integrates with Slack application and helps start conversations with visitors on company's website and convert them into customers. It runs inside Slack and adds a channel, which means no additional software and allows to chat and engage website visitors and team members all in one place.

Top Industries that use Smallchat

Top Industries that use Smallchat

Looking at Smallchat customers by industry, we find that Computer Software (17%), Information Technology and Services (11%), Marketing and Advertising (7%) and Internet (6%) are the largest segments.

Companies using Smallchat - Distribution by industry

Top Countries that use Smallchat

Top Countries that use Smallchat

33% of Smallchat customers are in United States, 8% are in United Kingdom and 5% are in Netherlands.

Smallchat customers by country

Distribution of companies that use Smallchat based on company size (Employees)

Distribution of companies that use Smallchat based on company size (Employees)
Of all the customers that are using Smallchat,a majority (78%) are small (<50 employees), 8% are large (>1000 employees) and 14% are medium-sized.
Companies using Smallchat, by size (number of employees)

Distribution of companies that use Smallchat based on company size (Revenue)

Distribution of companies that use Smallchat based on company size (Revenue)
Of all the customers that are using Smallchat, a majority (89%) are small (<$50M), 10% are large (>$1000M) and 0% are medium-sized.
Smallchat clients - distribution by company revenue

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