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Companies using Salesforce.com Desk.com

We have data on 3,386 companies that use Salesforce.com Desk.com. The companies using Salesforce.com Desk.com are most often found in United States and in the Computer Software industry. Salesforce.com Desk.com is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Salesforce.com Desk.com usage goes back as far as 5 years and 10 months.

If you’re interested in the companies that use Salesforce.com Desk.com, you may want to check out Zendesk and tawk.to as well.

Who uses Salesforce.com Desk.com?

Some of the companies that use Salesforce.com Desk.com include:
Company URBAN INSTITUTE
Website urban.org
Country United States
Revenue 50M-100M
Company Size 500-1000
Company George Mason University
Website gmu.edu
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Zendesk Inc
Website zendesk.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Cengage Learning, Inc.
Website cengage.com
Country United States
Revenue >1000M
Company Size >10000

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Salesforce.com Desk.com Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Salesforce.com Desk.com has a market share of about 0.6%. Other major and competing products in this category include:

Salesforce.com Desk.com
Customer Service Management
Salesforce.com Desk.com market share in Customer Service Management is about 0.6%
3,386
Companies using Salesforce.com Desk.com
Customer Service Management
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    What is Salesforce.com Desk.com?

    Salesforce.com's Desk.com offers online customer service, support ticket, and help desk software to improve customer satisfaction and help small businesses grow faster.

    Top Industries that use Salesforce.com Desk.com

    Looking at Salesforce.com Desk.com customers by industry, we find that Computer Software (28%) and Information Technology and Services (6%) are the largest segments.

    Companies using Salesforce.com Desk.com - Distribution by industry

    Top Countries that use Salesforce.com Desk.com

    65% of Salesforce.com Desk.com customers are in United States and 7% are in United Kingdom.

    Salesforce.com Desk.com customers by country

    Distribution of companies that use Salesforce.com Desk.com based on company size (Employees)

    Of all the customers that are using Salesforce.com Desk.com, 46% are small (<50 employees), 41% are medium-sized and 13% are large (>1000 employees).

    Companies using Salesforce.com Desk.com, by size (number of employees)

    Distribution of companies that use Salesforce.com Desk.com based on company size (Revenue)

    Of all the customers that are using Salesforce.com Desk.com, a majority (73%) are small (<$50M), 14% are large (>$1000M) and 8% are medium-sized.

    Salesforce.com Desk.com clients - distribution by company revenue

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