We have data on 1,605 companies that use LiveHelpNow. The companies using LiveHelpNow are most often found in United States and in the Hospital & Health Care industry. LiveHelpNow is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for LiveHelpNow usage goes back as far as 3 years and 7 months.
|NAI Northern California||nainorcal.com||United States||1M-10M||10-50|
|Masonicare Corporation||masonicare.org||United States||10M-50M||200-500|
|Yokogawa Electric Corp||yokogawa.com||Japan||>1000M||>10000|
|Harper College||harpercollege.edu||United States||100M-200M||1000-5000|
|Credible Wireless, Inc.||credibleinc.com||United States||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, LiveHelpNow has a market share of about 0.3%. Other major and competing products in this category include:
LiveHelpNow is a live chat, help desk and customer support solution that offers all the typical features of a help desk app, plus more. The live chat features of the application give you insight into customer behavior and intent, with real-time visitor monitoring, individual customer information feeds and social media insights.
Looking at LiveHelpNow customers by industry, we find that Hospital & Health Care (6%) and Retail (5%) are the largest segments.
65% of LiveHelpNow customers are in United States and 6% are in Canada.