We have found 1,553 companies that use LiveHelpNow. The companies using LiveHelpNow are most often found in United States and in the Hospital & Health Care industry. LiveHelpNow is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for LiveHelpNow usage goes back as far as 2 years and 9 months.
|NAI Northern California||nainorcal.com||United States||1M-10M||10-50|
|Protect America, Inc.||protectamerica.com||United States||50M-100M||200-500|
|DirectBuy, Inc.||directbuy.com||United States||100M-200M||500-1000|
|Clearpath Solutions Group||clearpathsg.com||United States||10M-50M||50-200|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, LiveHelpNow has a market share of about 0.5%. Other major and competing products in this category include:
LiveHelpNow is a live chat, help desk and customer support solution that offers all the typical features of a help desk app, plus more. The live chat features of the application give you insight into customer behavior and intent, with real-time visitor monitoring, individual customer information feeds and social media insights.
Looking at LiveHelpNow customers by industry, we find that Hospital & Health Care (6%) and Retail (5%) are the largest segments.
|Industry||Number of companies|
|Hospital & Health Care||86|
|Information Technology and Services||34|
|Leisure, Travel & Tourism||28|
66% of LiveHelpNow customers are in United States, 5% are in Canada and 5% are in United Kingdom.
|Country||Number of companies|
|Employees||Number of companies|
|Revenue (in USD)||Number of companies|