We have data on 190 companies that use Live Chat 3. The companies using Live Chat 3 are most often found in United States and in the Computer Software industry. Live Chat 3 is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Live Chat 3 usage goes back as far as 4 years.
|Company||Ashley Ellis, LLC|
|Company||Etech Global Services, LLC.|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Live Chat 3 has a market share of about 0.1%. Other major and competing products in this category include:
Live Chat is the digital and physical bridge between you (website owner) and your customers (website visitors).
Looking at Live Chat 3 customers by industry, we find that Computer Software (30%) and Retail (8%) are the largest segments.
67% of Live Chat 3 customers are in United States, 9% are in India and 6% are in Canada.
Of all the customers that are using Live Chat 3, 16% are small (<50 employees), 49% are medium-sized and 31% are large (>1000 employees).
Of all the customers that are using Live Chat 3, a majority (50%) are small (<$50M), 19% are large (>$1000M) and 19% are medium-sized.