We have data on 4 companies that use Akio. The companies using Akio are most often found in France and in the Computer Software industry. Akio is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Akio usage goes back as far as 7 years and 5 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Akio has a market share of about 0.1%. Other major and competing products in this category include:
Akio Unified Interaction Center is the unified customer interaction multi-channel management application developed to facilitate web, voice, written and mobile exchanges between a customer service department and its contacts.
Looking at Akio customers by industry, we find that Computer Software (38%) and Retail (12%) are the largest segments.
75% of Akio customers are in France.
Of all the customers that are using Akio, a majority (75%) are medium-sized, 0% are large ( >1000 employees) and 0 are small (<50 employees).
Of all the customers that are using Akio, a majority (50%) are small (<$50M), 0% are large (>$1000M) and 0% are medium-sized.