We have data on 34 companies that use Akio. The companies using Akio are most often found in France and in the Retail industry. Akio is most often used by companies with 50-200 employees and 200M-1000M dollars in revenue. Our data for Akio usage goes back as far as 3 years.
|Environmental Defense Fund, Inc.||edf.org||United States||100M-200M||500-1000|
|La Poste Telecom SAS||lapostemobile.fr||France||200M-1000M||50-200|
|East Coast Diversified Corp||eastcoastdiversified.com||United States||0M-1M||10-50|
|Brico Depot S.A.S.||bricodepot.fr||France||200M-1000M||5000-10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Akio has a market share of about 0.1%. Other major and competing products in this category include:
Akio Unified Interaction Center is the unified customer interaction multi-channel management application developed to facilitate web, voice, written and mobile exchanges between a customer service department and its contacts.
Looking at Akio customers by industry, we find that Retail (19%), Insurance (10%) and Computer Software (10%) are the largest segments.
59% of Akio customers are in France and 12% are in United States.