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Companies using UserEcho

We have data on 388 companies that use UserEcho. The companies using UserEcho are most often found in United States and in the Computer Software industry. UserEcho is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for UserEcho usage goes back as far as 6 years.

If you’re interested in the companies that use UserEcho, you may want to check out tawk.to and Zendesk as well.

Who uses UserEcho?

Some of the companies that use UserEcho include:
Company Pureservice
Website pureservice.com
Country Norway
Revenue 10M-50M
Company Size 10-50
Company Imgur, Inc.
Website imgur.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company AIRCRAFT OWNERS AND PILOTS ASSOCIATION
Website aopa.org
Country United States
Revenue 100M-200M
Company Size 500-1000
Company UNIFY Solutions
Website unifysolutions.net
Country Australia
Revenue 10M-50M
Company Size 50-200
Company Spectrum Medical X-Ray Company
Website spectrumxray.com
Country United States
Revenue 1M-10M
Company Size 10-50

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UserEcho Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, UserEcho has a market share of about 0.1%. Other major and competing products in this category include:

UserEcho
Customer Service Management
UserEcho market share in Customer Service Management is about 0.03%
388
Companies using UserEcho
Customer Service Management
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    What is UserEcho?

    UserEcho gives the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Top Industries that use UserEcho

    Looking at UserEcho customers by industry, we find that Computer Software (23%), Information Technology and Services (11%) and Internet (7%) are the largest segments.

    Companies using UserEcho - Distribution by industry

    Top Countries that use UserEcho

    22% of UserEcho customers are in United States and 11% are in Russian Federation.

    UserEcho customers by country

    Distribution of companies that use UserEcho based on company size (Employees)

    Of all the customers that are using UserEcho, a majority (54%) are small (<50 employees), 10% are large (>1000 employees) and 35% are medium-sized.

    Companies using UserEcho, by size (number of employees)

    Distribution of companies that use UserEcho based on company size (Revenue)

    Of all the customers that are using UserEcho, a majority (64%) are small (<$50M), 16% are large (>$1000M) and 10% are medium-sized.

    UserEcho clients - distribution by company revenue

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