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Companies using UserEcho

We have data on 243 companies that use UserEcho. The companies using UserEcho are most often found in Russian Federation and in the Computer Software industry. UserEcho is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for UserEcho usage goes back as far as 7 years and 10 months.

If you’re interested in the companies that use UserEcho, you may want to check out tawk.to and Zendesk as well.

Who uses UserEcho?

Some of the companies that use UserEcho include:
Company Geotab
Website geotab.com
Country Canada
Revenue 200M-1000M
Company Size 1000-5000
Company Gamification
Website gamification.co
Country United States
Revenue 1M-10M
Company Size 1-10
Company Rocky Mountain College of Art and Design
Website rmcad.edu
Country United States
Revenue 10M-50M
Company Size 200-500
Company EarthSoft
Website earthsoft.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company Spectrum Medical Imaging Company
Website spectrumxray.com
Country United States
Revenue 10M-50M
Company Size 10-50

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UserEcho Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, UserEcho has a market share of about 0.1%. Other major and competing products in this category include:

UserEcho
Customer Service Management
UserEcho market share in Customer Service Management is about 0.02%
243
Companies using UserEcho
Customer Service Management
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    What is UserEcho?

    UserEcho gives the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Top Industries that use UserEcho

    Looking at UserEcho customers by industry, we find that Computer Software (21%) and Information Technology and Services (10%) are the largest segments.

    Companies using UserEcho - Distribution by industry

    Top Countries that use UserEcho

    20% of UserEcho customers are in Russian Federation and 20% are in United States.

    UserEcho customers by country

    Distribution of companies that use UserEcho based on company size (Employees)

    Of all the customers that are using UserEcho, a majority (63%) are small (<50 employees), 11% are large (>1000 employees) and 23% are medium-sized.

    Companies using UserEcho, by size (number of employees)

    Distribution of companies that use UserEcho based on company size (Revenue)

    Of all the customers that are using UserEcho, a majority (74%) are small (<$50M), 8% are large (>$1000M) and 16% are medium-sized.

    UserEcho clients - distribution by company revenue

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