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Companies using UserEcho

We have data on 265 companies that use UserEcho. The companies using UserEcho are most often found in United States and in the Computer Software industry. UserEcho is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for UserEcho usage goes back as far as 7 years and 3 months.

If you’re interested in the companies that use UserEcho, you may want to check out tawk.to and Zendesk as well.

Who uses UserEcho?

Some of the companies that use UserEcho include:
Company Unify Solutions
Website unifysolutions.net
Country Australia
Revenue 10M-50M
Company Size 50-200
Company Spectrum Medical Imaging Company
Website spectrumxray.com
Country United States
Revenue 10M-50M
Company Size 10-50
Company EarthSoft
Website earthsoft.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company Andagon
Website andagon.com
Country Germany
Revenue 10M-50M
Company Size 50-200
Company Prescience
Website prescience.io
Country Denmark
Revenue 1M-10M
Company Size 10-50

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UserEcho Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, UserEcho has a market share of about 0.1%. Other major and competing products in this category include:

UserEcho
Customer Service Management
UserEcho market share in Customer Service Management is about 0.02%
265
Companies using UserEcho
Customer Service Management
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    What is UserEcho?

    UserEcho gives the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Top Industries that use UserEcho

    Looking at UserEcho customers by industry, we find that Computer Software (21%) and Information Technology and Services (11%) are the largest segments.

    Companies using UserEcho - Distribution by industry

    Top Countries that use UserEcho

    18% of UserEcho customers are in United States and 18% are in Russian Federation.

    UserEcho customers by country

    Distribution of companies that use UserEcho based on company size (Employees)

    Of all the customers that are using UserEcho, a majority (65%) are small (<50 employees), 11% are large (>1000 employees) and 22% are medium-sized.

    Companies using UserEcho, by size (number of employees)

    Distribution of companies that use UserEcho based on company size (Revenue)

    Of all the customers that are using UserEcho, a majority (73%) are small (<$50M), 8% are large (>$1000M) and 16% are medium-sized.

    UserEcho clients - distribution by company revenue

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