We have data on 14,066 companies that use Chatra. The companies using Chatra are most often found in United States and in the Retail industry. Chatra is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Chatra usage goes back as far as 3 years and 4 months.
|Company||Dean Safe Company|
|Company||New Hope Network|
|Company||ABC For Technology Training|
|Dean Safe Company||deansafe.com||United States||1M-10M||10-50|
|New Hope Network||newhope.com||United States||10M-50M||50-200|
|ABC For Technology Training||abctechtraining.com||India||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Chatra has a market share of about 0.9%. Other major and competing products in this category include:
Chatra is a Multichannel Support platform built for businesses which provides live chat, chatbots, email and social messaging with website visitors in real-time. Its Messenger App helps to increase revenue and collect feedback by providing an easy way for website owners to talk to visitors. It manage messages and monitors visitors from one multichannel dashboard and helps connect inbox and Facebook Business Page.
Looking at Chatra customers by industry, we find that Retail (10%) is the largest segment.
29% of Chatra customers are in United States and 5% are in United Kingdom.
Of all the customers that are using Chatra, a majority (70%) are small (<50 employees), 12% are large (>1000 employees) and 19% are medium-sized.
Of all the customers that are using Chatra, a majority (70%) are small (<$50M), 8% are large (>$1000M) and 16% are medium-sized.