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Companies using osTicket

We have data on 1,782 companies that use osTicket. The companies using osTicket are most often found in United States and in the Information Technology and Services industry. osTicket is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for osTicket usage goes back as far as 5 years and 4 months.

If you’re interested in the companies that use osTicket, you may want to check out tawk.to and Zendesk as well.

Who uses osTicket?

Some of the companies that use osTicket include:
Company Search Engine Optimization, Inc.
Website seoinc.com
Country United States
Revenue 10M-50M
Company Size 500-1000
Company Denny's Corp
Website dennys.com
Country United States
Revenue 200M-1000M
Company Size >10000
Company CONFIDENTIAL RECORDS, INC.
Website confidentialrecordsinc.com
Country United States
Revenue 0M-1M
Company Size >10000
Company University of California-Los Angeles
Website ucla.edu
Country United States
Revenue >1000M
Company Size >10000
Company Upwork Global Inc.
Website upwork.com
Country United States
Revenue 200M-1000M
Company Size >10000

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osTicket Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, osTicket has a market share of about 0.1%. Other major and competing products in this category include:

osTicket
Customer Service Management
osTicket market share in Customer Service Management is about 0.14%
1,782
Companies using osTicket
Customer Service Management
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    What is osTicket?

    osTicket is an open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

    Top Industries that use osTicket

    Looking at osTicket customers by industry, we find that Information Technology and Services (14%) and Computer Software (8%) are the largest segments.

    Companies using osTicket - Distribution by industry

    Top Countries that use osTicket

    38% of osTicket customers are in United States.

    osTicket customers by country

    Distribution of companies that use osTicket based on company size (Employees)

    Of all the customers that are using osTicket, 39% are small (<50 employees), 42% are medium-sized and 20% are large (>1000 employees).

    Companies using osTicket, by size (number of employees)

    Distribution of companies that use osTicket based on company size (Revenue)

    Of all the customers that are using osTicket, a majority (66%) are small (<$50M), 16% are large (>$1000M) and 9% are medium-sized.

    osTicket clients - distribution by company revenue

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