We have found 358 companies that use osTicket. The companies using osTicket are most often found in United States and in the Computer Software industry. osTicket is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for osTicket usage goes back as far as 2 years and 8 months.
|MadCap Software, Inc.||madcapsoftware.com||United States||10M-50M||50-200|
|Zen Planner, LLC||zenplanner.com||United States||10M-50M||50-200|
|Worldwide TechServices LLC||wwts.com||United States||200M-1000M||1000-5000|
|Age UK||ageuk.org.uk||United Kingdom||200M-1000M||1000-5000|
|ABM Integrated Solutions||abmis.ca||Canada||10M-50M||50-200|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, osTicket has a market share of about 0.1%. Other major and competing products in this category include:
osTicket is an open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.
Looking at osTicket customers by industry, we find that Computer Software (16%), Higher Education (7%) and Information Technology and Services (7%) are the largest segments.
|Industry||Number of companies|
|Information Technology and Services||26|
|Hospital & Health Care||13|
57% of osTicket customers are in United States, 6% are in India and 6% are in Canada.
|Country||Number of companies|
|Employees||Number of companies|
|Revenue (in USD)||Number of companies|