Companies using osTicket
We have data on 1,438 companies that use osTicket. The companies using osTicket are most often found in United States and in the Information Technology and Services industry. osTicket is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for osTicket usage goes back as far as 7 years and 1 months.
Who uses osTicket?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Impetus Technologies |
| Website | impetus.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | HP Development Company, L.P. |
| Website | hp.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Upwork Global Inc., |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | General Dynamics Information Technology |
| Website | gdit.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
| Impetus Technologies | impetus.com | United States | 200M-1000M | 1000-5000 |
| HP Development Company, L.P. | hp.com | United States | >1000M | >10000 |
| Upwork Global Inc., | upwork.com | United States | 200M-1000M | 500-1000 |
| General Dynamics Information Technology | gdit.com | United States | >1000M | >10000 |
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osTicket Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, osTicket has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is osTicket?
osTicket is an open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.
Top Industries that use osTicket
Looking at osTicket customers by industry, we find that Information Technology and Services (14%), Computer Software (7%) and Higher Education (5%) are the largest segments.
Top Countries that use osTicket
38% of osTicket customers are in United States.
Distribution of companies that use osTicket based on company size (Employees)
Of all the customers that are using osTicket, 34% are small (<50 employees), 42% are medium-sized and 24% are large (>1000 employees).
Distribution of companies that use osTicket based on company size (Revenue)
Of all the customers that are using osTicket, a majority (57%) are small (<$50M), 22% are large (>$1000M) and 12% are medium-sized.
