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Companies using osTicket

We have data on 1,012 companies that use osTicket. The companies using osTicket are most often found in United States and in the Computer Software industry. osTicket is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for osTicket usage goes back as far as 4 years.

If you’re interested in the companies that use osTicket, you may want to check out Zendesk and tawk.to as well.

Who uses osTicket?

Some of the companies that use osTicket include:
Company Altura Consulting Pvt Ltd.
Website altura.in
Country India
Revenue 10M-50M
Company Size 50-200
Company ABM Integrated Solutions
Website abmis.ca
Country Canada
Revenue 10M-50M
Company Size 50-200
Company Abacus Data Systems, Inc.
Website abacusdatasystems.com
Country United States
Revenue 1M-10M
Company Size 10-50
Company Search Engine Optimization, Inc.
Website seoinc.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company University of Chicago
Website uchicago.edu
Country United States
Revenue >1000M
Company Size >10000

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osTicket Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, osTicket has a market share of about 0.2%. Other major and competing products in this category include:

osTicket
Customer Service Management
osTicket market share in Customer Service Management is about 0.18%
1,012
Companies using osTicket
Customer Service Management
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    What is osTicket?

    osTicket is an open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

    Top Industries that use osTicket

    Looking at osTicket customers by industry, we find that Computer Software (14%) and Information Technology and Services (12%) are the largest segments.

    Companies using osTicket - Distribution by industry

    Top Countries that use osTicket

    41% of osTicket customers are in United States and 5% are in United Kingdom.

    osTicket customers by country

    Distribution of companies that use osTicket based on company size (Employees)

    Of all the customers that are using osTicket, 40% are small (<50 employees), 41% are medium-sized and 17% are large (>1000 employees).

    Companies using osTicket, by size (number of employees)

    Distribution of companies that use osTicket based on company size (Revenue)

    Of all the customers that are using osTicket, a majority (61%) are small (<$50M), 18% are large (>$1000M) and 11% are medium-sized.

    osTicket clients - distribution by company revenue

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