Companies using osTicket

We have found 358 companies that use osTicket. The companies using osTicket are most often found in United States and in the Computer Software industry. osTicket is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for osTicket usage goes back as far as 2 years and 8 months.

Did you know that osTicket customers are also likely to use Zendesk and tawk.to?

Who uses osTicket?

List of the top companies using osTicket :
Company	Website	Country	Revenue	Company Size
MadCap Software, Inc.	madcapsoftware.com	United States	10M-50M	50-200
Zen Planner, LLC	zenplanner.com	United States	10M-50M	50-200
Worldwide TechServices LLC	wwts.com	United States	200M-1000M	1000-5000
Age UK	ageuk.org.uk	United Kingdom	200M-1000M	1000-5000
ABM Integrated Solutions	abmis.ca	Canada	10M-50M	50-200

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osTicket Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, osTicket has a market share of about 0.1%. Other major and competing products in this category include:

osTicket

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358

Companies using osTicket

Customer Service Management

What is osTicket?

osTicket is an open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

Top Industries that use osTicket

Looking at osTicket customers by industry, we find that Computer Software (16%), Higher Education (7%) and Information Technology and Services (7%) are the largest segments.

Companies that use osTicket, by industry :
Industry	Number of companies
Computer Software	59
Higher Education	26
Information Technology and Services	26
Hospital & Health Care	13
Education Management	11
Computer Hardware	10
Retail	9
Internet	8
Financial Services	8
Telecommunications	6

Top Countries that use osTicket

57% of osTicket customers are in United States, 6% are in India and 6% are in Canada.

Companies that use osTicket, by country :
Country	Number of companies
United States	206
India	23
Canada	21
United Kingdom	18
Spain	6
Netherlands	6
Norway	5
France	4
Germany	4
Colombia	3

Distribution of companies that use osTicket based on company size (Employees)

Of all the companies that are using osTicket,33% are small (<50 employees), 44% are medium-sized and 20% are large (>1000 employees).

Companies that use osTicket, by employees :
Employees	Number of companies
1-10 Employees	30
10-50 Employees	78
50-200 Employees	70
200-500 Employees	48
500-1000 Employees	21
1000-5000 Employees	26
5000-10000 Employees	9
>10000 Employees	19