Companies using Salesforce Live Chat
We have data on 6,478 companies that use Salesforce Live Chat. The companies using Salesforce Live Chat are most often found in United States and in the Retail industry. Salesforce Live Chat is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Salesforce Live Chat usage goes back as far as 3 years and 11 months.
Who uses Salesforce Live Chat?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | HTS Inc. Consultants |
| Website | htshouston.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 500-1000 |
| Company | Panasonic Corp |
| Website | panasonic.com |
| Country | Japan |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Blue Cross Blue Shield Association |
| Website | bcbs.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | TSI |
| Website | tsi.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| HTS Inc. Consultants | htshouston.com | United States | 10M-50M | 500-1000 |
| Panasonic Corp | panasonic.com | Japan | >1000M | >10000 |
| Blue Cross Blue Shield Association | bcbs.com | United States | >1000M | 1000-5000 |
| TSI | tsi.com | United States | 100M-200M | 1000-5000 |
Target Salesforce Live Chat customers to accomplish your sales and marketing goals.
Salesforce Live Chat Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Salesforce Live Chat has a market share of about 0.4%. Other major and competing products in this category include:
Customer Service Management
What is Salesforce Live Chat?
Salesforce Live Agent is a real-time live chat support that can be embedded on your website. This enables your customer service team to communicate effectively with the customers while they are on your site or app.
Top Industries that use Salesforce Live Chat
Looking at Salesforce Live Chat customers by industry, we find that Retail (7%) and Computer Software (5%) are the largest segments.
Top Countries that use Salesforce Live Chat
38% of Salesforce Live Chat customers are in United States.
Distribution of companies that use Salesforce Live Chat based on company size (Employees)
Of all the customers that are using Salesforce Live Chat, 37% are small (<50 employees), 40% are medium-sized and 23% are large (>1000 employees).
Distribution of companies that use Salesforce Live Chat based on company size (Revenue)
Of all the customers that are using Salesforce Live Chat, 46% are small (<$50M), 21% are medium-sized and 25% are large (>$1000M).
