We have data on 19 companies that use uContact. The companies using uContact are most often found in United States and in the Internet industry. uContact is most often used by companies with 500-1000 employees and 10M-50M dollars in revenue. Our data for uContact usage goes back as far as 7 years and 3 months.
Company | Safe-Guard Products International |
Website | safe-guardproducts.com |
Country | United States |
Revenue | 10M-50M |
Company Size | 500-1000 |
Company | Accesa |
Website | accesa.com.uy |
Country | Uruguay |
Revenue | 100M-200M |
Company Size | 500-1000 |
Company | MAAS |
Website | maas-bt.com |
Country | France |
Revenue | 10M-50M |
Company Size | 10-50 |
Company | Boston Medical Group |
Website | bostonmedicalgroup.com |
Country | United States |
Revenue | 10M-50M |
Company Size | 50-200 |
Company | ADEN International Business School |
Website | aden.org |
Country | Argentina |
Revenue | 10M-50M |
Company Size | 500-1000 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
Safe-Guard Products International | safe-guardproducts.com | United States | 10M-50M | 500-1000 |
Accesa | accesa.com.uy | Uruguay | 100M-200M | 500-1000 |
MAAS | maas-bt.com | France | 10M-50M | 10-50 |
Boston Medical Group | bostonmedicalgroup.com | United States | 10M-50M | 50-200 |
ADEN International Business School | aden.org | Argentina | 10M-50M | 500-1000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, uContact has a market share of about 0.1%. Other major and competing products in this category include:
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification and many others features.
Looking at uContact customers by industry, we find that Internet (6%), Telecommunications (6%) and Computer Software (6%) are the largest segments.
38% of uContact customers are in United States, 11% are in Argentina, 6% are in France and 6% are in Uruguay.
Of all the customers that are using uContact, a majority (55%) are medium-sized, 12% are large ( >1000 employees) and 6 are small (<50 employees).
Of all the customers that are using uContact, 32% are small (<$50M), 11% are medium-sized and 22% are large (>$1000M).