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Companies using Parature

We have data on 633 companies that use Parature. The companies using Parature are most often found in United States and in the Computer Software industry. Parature is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Parature usage goes back as far as 5 years and 5 months.

If you’re interested in the companies that use Parature, you may want to check out Zendesk and tawk.to as well.

Who uses Parature?

Some of the companies that use Parature include:
Company LivingSocial, Inc.
Website livingsocial.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Cision Ltd
Website cision.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Social Security Administration
Website ssa.gov
Country United States
Revenue >1000M
Company Size >10000

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Parature Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Parature has a market share of about 0.1%. Other major and competing products in this category include:

Parature
Customer Service Management
Parature market share in Customer Service Management is about 0.11%
633
Companies using Parature
Customer Service Management
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    What is Parature?

    Parature, from Microsoft, is a leading provider of cloud-based customer service software for users worldwide, focusing on delivering amazing customer experiences through a powerful foundation of enhanced employee productivity through knowledge management, consumer empowerment, self-service and consistent engagement through multi-channel interactions.

    Top Industries that use Parature

    Looking at Parature customers by industry, we find that Computer Software (36%), Higher Education (10%) and Information Technology and Services (7%) are the largest segments.

    Companies using Parature - Distribution by industry

    Top Countries that use Parature

    75% of Parature customers are in United States and 5% are in United Kingdom.

    Parature customers by country

    Distribution of companies that use Parature based on company size (Employees)

    Of all the customers that are using Parature, 21% are small (<50 employees), 42% are medium-sized and 36% are large (>1000 employees).

    Companies using Parature, by size (number of employees)

    Distribution of companies that use Parature based on company size (Revenue)

    Of all the customers that are using Parature, 47% are small (<$50M), 10% are medium-sized and 33% are large (>$1000M).

    Parature clients - distribution by company revenue

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