We have found 549 companies that use Parature. The companies using Parature are most often found in United States and in the Computer Software industry. Parature is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Parature usage goes back as far as 3 years and 11 months.
|Cosential Inc.||cosential.com||United States||10M-50M||50-200|
|Dominion Dealer Solutions, LLC||drivedominion.com||United States||100M-200M||500-1000|
|LogRhythm, Inc.||logrhythm.com||United States||100M-200M||500-1000|
|3D Systems Corp||3dsystems.com||United States||200M-1000M||1000-5000|
|Zocalo Group||zocalogroup.com||United States||10M-50M||50-200|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Parature has a market share of about 0.2%. Other major and competing products in this category include:
Parature, from Microsoft, is a leading provider of cloud-based customer service software for users worldwide, focusing on delivering amazing customer experiences through a powerful foundation of enhanced employee productivity through knowledge management, consumer empowerment, self-service and consistent engagement through multi-channel interactions.
Looking at Parature customers by industry, we find that Computer Software (38%), Higher Education (10%) and Information Technology and Services (7%) are the largest segments.
|Industry||Number of companies|
|Information Technology and Services||40|
|Nonprofit Organization Management||10|
|Hospital & Health Care||9|
72% of Parature customers are in United States and 6% are in United Kingdom.
|Country||Number of companies|
|Employees||Number of companies|
|Revenue (in USD)||Number of companies|