We have data on 476 companies that use Zendesk Chat. The companies using Zendesk Chat are most often found in United States and in the Computer Software industry. Zendesk Chat is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Zendesk Chat usage goes back as far as 10 months.
|World Travel Holdings, Inc.||worldtravelholdings.com||United States||200M-1000M||1000-5000|
|INSTITUTE OF INTERNATIONAL EDUCATION INC||iie.org||United States||200M-1000M||500-1000|
|Fusion BPO Services Inc.||fusionbposervices.com||Canada||200M-1000M||1000-5000|
|Union Bank & Trust Company||ubt.com||United States||100M-200M||1000-5000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Zendesk Chat has a market share of about 0.1%. Other major and competing products in this category include:
Zendesk Live chat and messaging create a personal connection with customers looking for support.
Looking at Zendesk Chat customers by industry, we find that Computer Software (28%) and Retail (8%) are the largest segments.
53% of Zendesk Chat customers are in United States, 9% are in United Kingdom and 5% are in India.