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Companies using Zendesk Chat

We have data on 124,713 companies that use Zendesk Chat. The companies using Zendesk Chat are most often found in United States and in the Retail industry. Zendesk Chat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Zendesk Chat usage goes back as far as 2 years and 9 months.

If you’re interested in the companies that use Zendesk Chat, you may want to check out tawk.to and Zendesk as well.

Who uses Zendesk Chat?

Some of the companies that use Zendesk Chat include:
Company Pexip
Website pexip.com
Country Norway
Revenue 10M-50M
Company Size 500-1000
Company Sharda University
Website sharda.ac.in
Country India
Revenue 200M-1000M
Company Size 1000-5000
Company Burger Motorsports, LLC
Website burgertuning.com
Country United States
Revenue 0M-1M
Company Size 1-10
Company TaskRabbit, Inc
Website taskrabbit.com
Country United States
Revenue 10M-50M
Company Size 1000-5000
Company AVI-SPL, Inc.
Website avispl.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000

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Zendesk Chat Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Zendesk Chat has a market share of about 11.8%. Other major and competing products in this category include:

Zendesk Chat
Customer Service Management
Zendesk Chat market share in Customer Service Management is about 11.8%
124,713
Companies using Zendesk Chat
Customer Service Management
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    What is Zendesk Chat?

    Zendesk Live chat and messaging create a personal connection with customers looking for support.

    Top Industries that use Zendesk Chat

    Looking at Zendesk Chat customers by industry, we find that Retail (10%) and Information Technology and Services (6%) are the largest segments.

    Companies using Zendesk Chat - Distribution by industry

    Top Countries that use Zendesk Chat

    21% of Zendesk Chat customers are in United States, 8% are in United Kingdom, 6% are in India and 6% are in Brazil.

    Zendesk Chat customers by country

    Distribution of companies that use Zendesk Chat based on company size (Employees)

    Of all the customers that are using Zendesk Chat, a majority (66%) are small (<50 employees), 7% are large (>1000 employees) and 26% are medium-sized.

    Companies using Zendesk Chat, by size (number of employees)

    Distribution of companies that use Zendesk Chat based on company size (Revenue)

    Of all the customers that are using Zendesk Chat, a majority (75%) are small (<$50M), 6% are large (>$1000M) and 13% are medium-sized.

    Zendesk Chat clients - distribution by company revenue

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