Companies using HelpCrunch
We have data on 1,330 companies that use HelpCrunch. The companies using HelpCrunch are most often found in United States and in the Computer Software industry. HelpCrunch is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for HelpCrunch usage goes back as far as 4 years and 4 months.
Who uses HelpCrunch?
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Entrepreneur.com |
| Website | entrepreneur.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 5000-10000 |
| Company | Symmetry Software |
| Website | symmetry.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | ITCC |
| Website | itconsultingcompany.com.au |
| Country | Australia |
| Revenue | 1M-10M |
| Company Size | 50-200 |
| Company | The Contract Shop |
| Website | thecontractshop.com |
| Country | United States |
| Revenue | 0M-1M |
| Company Size | 1-10 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
| Entrepreneur.com | entrepreneur.com | United States | 100M-200M | 5000-10000 |
| Symmetry Software | symmetry.com | United States | 10M-50M | 50-200 |
| ITCC | itconsultingcompany.com.au | Australia | 1M-10M | 50-200 |
| The Contract Shop | thecontractshop.com | United States | 0M-1M | 1-10 |
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HelpCrunch Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, HelpCrunch has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is HelpCrunch?
HelpCrunch is a Customer Communication platform for Support, Marketing and Sales that combines Live-chat tool, Email marketing automation, in-app messenger, auto messaging and ticketing.
Top Industries that use HelpCrunch
Looking at HelpCrunch customers by industry, we find that Computer Software (10%), Information Technology and Services (9%) and Marketing and Advertising (6%) are the largest segments.
Top Countries that use HelpCrunch
24% of HelpCrunch customers are in United States, 13% are in Ukraine and 6% are in United Kingdom.
Distribution of companies that use HelpCrunch based on company size (Employees)
Of all the customers that are using HelpCrunch, a majority (70%) are small (<50 employees), 8% are large (>1000 employees) and 22% are medium-sized.
Distribution of companies that use HelpCrunch based on company size (Revenue)
Of all the customers that are using HelpCrunch, a majority (76%) are small (<$50M), 6% are large (>$1000M) and 12% are medium-sized.
