We have data on 315 companies that use HelpCrunch. The companies using HelpCrunch are most often found in United States and in the Computer Software industry. HelpCrunch is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for HelpCrunch usage goes back as far as 1 years and 7 months.
|Positive Action, Inc.||positiveaction.net||United States||1M-10M||10-50|
|Multi Commodity Exchange of India Ltd||mcxindia.com||India||10M-50M||200-500|
|Pulse Secure, LLC||pulsesecure.net||United States||100M-200M||500-1000|
|Symmetry Software Corporation||symmetry.com||United States||1M-10M||10-50|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, HelpCrunch has a market share of about 0.1%. Other major and competing products in this category include:
HelpCrunch is a Customer Communication platform for Support, Marketing and Sales that combines Live-chat tool, Email marketing automation, in-app messenger, auto messaging and ticketing.
Looking at HelpCrunch customers by industry, we find that Computer Software (14%), Information Technology and Services (9%), Marketing and Advertising (6%) and Internet (6%) are the largest segments.
34% of HelpCrunch customers are in United States, 10% are in United Kingdom and 6% are in Netherlands.