We have data on 116 companies that use Astea. The companies using Astea are most often found in United States and in the Information Technology and Services industry. Astea is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Astea usage goes back as far as 6 years and 11 months.
|Company||Koninklijke Philips NV|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Astea has a market share of about 0.1%. Other major and competing products in this category include:
Astea International is a global provider of end-to-end service management software solutions that offer all the cornerstones of service lifecycle management, including customer management, depot repair, service management, asset management, warranty management, forward and reverse logistics management and mobile workforce management and optimization.
Looking at Astea customers by industry, we find that Information Technology and Services (25%), Construction (7%) and Electrical/Electronic Manufacturing (7%) are the largest segments.
63% of Astea customers are in United States and 10% are in United Kingdom.
Of all the customers that are using Astea, 11% are small (<50 employees), 35% are medium-sized and 48% are large (>1000 employees).
Of all the customers that are using Astea, 32% are small (<$50M), 9% are medium-sized and 45% are large (>$1000M).