We have data on 102 companies that use Astea. The companies using Astea are most often found in United States and in the Computer Software industry. Astea is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Astea usage goes back as far as 4 years and 4 months.
|Restaurant Technologies, Inc.||rti-inc.com||United States||100M-200M||1000-5000|
|FUJIFILM Holdings America Corporation||fujifilmusa.com||United States||>1000M||>10000|
|Ecolab Inc||ecolab.com||United States||>1000M||>10000|
|DECISIONONE CORPORATION||decisionone.com||United States||200M-1000M||1000-5000|
|Stanley Black & Decker, Inc.||stanleyblackanddecker.com||United States||>1000M||>10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Astea has a market share of about 0.1%. Other major and competing products in this category include:
Astea International is a global provider of end-to-end service management software solutions that offer all the cornerstones of service lifecycle management, including customer management, depot repair, service management, asset management, warranty management, forward and reverse logistics management and mobile workforce management and optimization.
Looking at Astea customers by industry, we find that Computer Software (19%), Computer Hardware (12%), Construction (9%) and Machinery (5%) are the largest segments.
56% of Astea customers are in United States and 7% are in United Kingdom.