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Companies using inContact

We have data on 1,797 companies that use inContact. The companies using inContact are most often found in United States and in the Information Technology and Services industry. inContact is most often used by companies with 50-200 employees and >1000M dollars in revenue. Our data for inContact usage goes back as far as 7 years and 1 months.

If you’re interested in the companies that use inContact, you may want to check out Voxify and Five9 as well.

Who uses inContact?

Some of the companies that use inContact include:
Company North American Communications Resource, Inc.
Website nacr.com
Country United States
Revenue 100M-200M
Company Size 500-1000
Company Westlake Financial Services
Website westlakefinancial.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Search Engine Optimization, Inc.
Website seoinc.com
Country United States
Revenue 10M-50M
Company Size 500-1000
Company Taos Mountain, Inc.
Website taos.com
Country United States
Revenue 100M-200M
Company Size 500-1000
Company Red Hat Inc
Website redhat.com
Country United States
Revenue >1000M
Company Size >10000

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inContact Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, inContact has a market share of about 1.5%. Other major and competing products in this category include:

inContact
Contact Center Management
inContact market share in Contact Center Management is about 1.46%
1,797
Companies using inContact
Contact Center Management
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    What is inContact?

    inContact, Inc. is a provider of on-demand contact center software. The inContact platform has grown from an Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI) and Interactive Voice Response (IVR) with speech recognition, to include an online hiring systems, an eLearning and communications application, workforce management functionality, and a customer feedback and survey systems.

    Top Industries that use inContact

    Looking at inContact customers by industry, we find that Information Technology and Services (14%), Financial Services (8%), Computer Software (7%) and Hospital & Health Care (6%) are the largest segments.

    Companies using inContact - Distribution by industry

    Top Countries that use inContact

    82% of inContact customers are in United States.

    inContact customers by country

    Distribution of companies that use inContact based on company size (Employees)

    Of all the customers that are using inContact, 16% are small (<50 employees), 42% are medium-sized and 41% are large (>1000 employees).

    Companies using inContact, by size (number of employees)

    Distribution of companies that use inContact based on company size (Revenue)

    Of all the customers that are using inContact, 38% are small (<$50M), 19% are medium-sized and 35% are large (>$1000M).

    inContact clients - distribution by company revenue

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