We have data on 45,609 companies that use Intercom. The companies using Intercom are most often found in United States and in the Computer Software industry. Intercom is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Intercom usage goes back as far as 6 years and 9 months.
|Company||Harvard Student Agencies|
|Company||The Morning Bulletin|
|Majenta Solutions||majentasolutions.com||United Kingdom||10M-50M||50-200|
|Harvard Student Agencies||hsa.net||United States||1M-10M||500-1000|
|The Morning Bulletin||themorningbulletin.com.au||Australia||0M-1M||1-10|
|Launch Academy||launchacademy.com||United States||10M-50M||200-500|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Intercom has a market share of about 3.1%. Other major and competing products in this category include:
Intercom bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps one use every day, Intercom lets one talk to consumers almost anywhere: inside app, on website, across social media and via email. Intercom makes it easy to communicate personally with every single customer.
Looking at Intercom customers by industry, we find that Computer Software (15%), Information Technology and Services (9%) and Internet (6%) are the largest segments.
39% of Intercom customers are in United States and 8% are in United Kingdom.
Of all the customers that are using Intercom, a majority (69%) are small (<50 employees), 7% are large (>1000 employees) and 23% are medium-sized.
Of all the customers that are using Intercom, a majority (81%) are small (<$50M), 0% are large (>$1000M) and 0% are medium-sized.