Companies using Intercom

We have data on 21,360 companies that use Intercom. The companies using Intercom are most often found in United States and in the Computer Software industry. Intercom is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Intercom usage goes back as far as 4 years and 7 months.

If you’re interested in the companies that use Intercom, you may want to check out Zendesk and tawk.to as well.

Who uses Intercom?

Some of the companies that use Intercom include:
Company Website Country Revenue Company Size
The Pedowitz Group pedowitzgroup.com United States 10M-50M 50-200
Daon Inc. daon.com United States 10M-50M 50-200
Kaseya Limited kaseya.com United States 50M-100M 200-500
SolarWinds Corp solarwinds.com United States 200M-1000M 1000-5000
Compagnie de Saint Gobain SA saint-gobain.com France >1000M >10000

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Intercom Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Intercom has a market share of about 3.8%. Other major and competing products in this category include:

Intercom
Customer Service Management
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21,360
Companies using Intercom
Intercom market share in Customer Service Management is about 3.81%
Customer Service Management

What is Intercom?

Intercom bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps one use every day, Intercom lets one talk to consumers almost anywhere: inside app, on website, across social media and via email. Intercom makes it easy to communicate personally with every single customer.

Top Industries that use Intercom

Top Industries that use Intercom

Looking at Intercom customers by industry, we find that Computer Software (23%), Information Technology and Services (8%) and Internet (7%) are the largest segments.

Companies using Intercom - Distribution by industry

Top Countries that use Intercom

Top Countries that use Intercom

42% of Intercom customers are in United States and 9% are in United Kingdom.

Intercom customers by country

Distribution of companies that use Intercom based on company size (Employees)

Distribution of companies that use Intercom based on company size (Employees)
Of all the customers that are using Intercom,a majority (73%) are small (<50 employees), 7% are large (>1000 employees) and 20% are medium-sized.
Companies using Intercom, by size (number of employees)

Distribution of companies that use Intercom based on company size (Revenue)

Distribution of companies that use Intercom based on company size (Revenue)
Of all the customers that are using Intercom, a majority (80%) are small (<$50M), 5% are large (>$1000M) and 11% are medium-sized.
Intercom clients - distribution by company revenue

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