We have data on 1,169 companies that use Usabilla. The companies using Usabilla are most often found in United States and in the Automotive industry. Usabilla is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Usabilla usage goes back as far as 3 years and 6 months.
|XMA Ltd.||xma.co.uk||United Kingdom||10M-50M||200-500|
|Nisbets Plc||nisbets.co.uk||United Kingdom||200M-1000M||1000-5000|
|Hyperoptic Ltd||hyperoptic.com||United Kingdom||200M-1000M||1000-5000|
|The American Kennel Club, Inc.||akc.org||United States||50M-100M||200-500|
|Best Buy Canada Ltd.||bestbuy.ca||Canada||>1000M||>10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Usabilla has a market share of about 0.4%. Other major and competing products in this category include:
Usabilla B.V. is a Dutch software as a service company founded in 2009. Initially focusing on image surveying tools aimed towards UX and Web Designers, Usabilla has since changed focus to website user feedback tools aimed at capturing the voice of the customer.
Looking at Usabilla customers by industry, we find that Automotive (14%) and Retail (7%) are the largest segments.
20% of Usabilla customers are in United States, 16% are in Netherlands, 9% are in Austria and 8% are in United Kingdom.