We have data on 1,142 companies that use Usabilla. The companies using Usabilla are most often found in United States and in the Automotive industry. Usabilla is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Usabilla usage goes back as far as 4 years and 9 months.
|Company||World Vision Canada|
|Company||Time Out Group PLC|
|Company||INSTITUTE OF ELECTRICAL AND ELECTRONICS ENGINEERS INC|
|Company||Royal Pharmaceutical Society|
|World Vision Canada||worldvision.ca||Canada||50M-100M||500-1000|
|Time Out Group PLC||timeout.com||United Kingdom||50M-100M||200-500|
|Care.com Inc||care.com||United States||100M-200M||200-500|
|INSTITUTE OF ELECTRICAL AND ELECTRONICS ENGINEERS INC||ieee.org||United States||200M-1000M||1000-5000|
|Royal Pharmaceutical Society||rpharms.com||United Kingdom||50M-100M||200-500|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Usabilla has a market share of about 0.2%. Other major and competing products in this category include:
Usabilla B.V. is a Dutch software as a service company founded in 2009. Initially focusing on image surveying tools aimed towards UX and Web Designers, Usabilla has since changed focus to website user feedback tools aimed at capturing the voice of the customer.
Looking at Usabilla customers by industry, we find that Automotive (9%), Retail (8%) and Computer Software (5%) are the largest segments.
22% of Usabilla customers are in United States, 16% are in Netherlands, 9% are in United Kingdom and 6% are in Germany.
Of all the customers that are using Usabilla, 40% are small (<50 employees), 39% are medium-sized and 21% are large (>1000 employees).
Of all the customers that are using Usabilla, a majority (55%) are small (<$50M), 23% are large (>$1000M) and 11% are medium-sized.