We have data on 41 companies that use Genesys PureEngage. The companies using Genesys PureEngage are most often found in United States and in the Computer Software industry. Genesys PureEngage is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys PureEngage usage goes back as far as 9 months.
|ATP TOUR INC||atpworldtour.com||United States||100M-200M||50-200|
|Airbnb, Inc.||airbnb.com||United States||200M-1000M||1000-5000|
|Vidyo, Inc.||vidyo.com||United States||50M-100M||200-500|
|Willis Towers Watson||willistowerswatson.com||United Kingdom||>1000M||>10000|
|LivePerson Inc||liveperson.com||United States||200M-1000M||500-1000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Genesys PureEngage has a market share of about 0.1%. Other major and competing products in this category include:
The Genesys PureEngage is omnichannel customer experience and customer engagement application.
Looking at Genesys PureEngage customers by industry, we find that Computer Software (42%), Insurance (12%) and Information Technology and Services (5%) are the largest segments.
59% of Genesys PureEngage customers are in United States, 8% are in Canada and 5% are in United Kingdom.