Companies using Genesys PureEngage
We have data on 173 companies that use Genesys PureEngage. The companies using Genesys PureEngage are most often found in United States and in the Information Technology and Services industry. Genesys PureEngage is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys PureEngage usage goes back as far as 5 years and 1 months.
Who uses Genesys PureEngage?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Tech Mahindra Ltd |
| Website | techmahindra.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >1000M | >10000 |
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| International Business Machines Corporation | ibm.com | United States | >1000M | >10000 |
| Tech Mahindra Ltd | techmahindra.com | India | >1000M | >10000 |
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Genesys PureEngage Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Genesys PureEngage has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Genesys PureEngage?
The Genesys PureEngage is omnichannel customer experience and customer engagement application.
Top Industries that use Genesys PureEngage
Looking at Genesys PureEngage customers by industry, we find that Information Technology and Services (39%), Computer Software (8%), Telecommunications (6%) and Financial Services (5%) are the largest segments.
Top Countries that use Genesys PureEngage
47% of Genesys PureEngage customers are in United States and 7% are in Canada.
Distribution of companies that use Genesys PureEngage based on company size (Employees)
Of all the customers that are using Genesys PureEngage, a majority (54%) are large (>1000 employees), 14% are small (<50 employees) and 27% are medium-sized.
Distribution of companies that use Genesys PureEngage based on company size (Revenue)
Of all the customers that are using Genesys PureEngage, a majority (53%) are large (>$1000M), 31% are small (<$50M) and 11% are medium-sized.
